1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The breakfasts were rich and the food was constantly replenished. There was a choice of English breakfast as well as ham, cheese, sweet and savory pastries and a selection of fruit. The coffee was of good quality, as was the selection of teas. Luggage storage also worked very well. The staff was friendly and helpful. The hotel is in a quiet location right next to Kensington gardens, two minutes from the Queensway tube station.
Negative section of review
When booking the room, it was not stated in the description that the room does not have a window. Hotel is currently under scaffolding.
Positive section of review
This place was amazing.From the moment we arrived.Staff extremely helpful and to be upgraded was a total surprise and made our stay even more memorable. I would recommend boutique by brown's to anyone looking to make unforgettable memories. Thank you to all the staff.
Negative section of review
That we didn't stay longer.
Positive section of review
Stunning junior suite with beautiful bedding, towels and furniture. Even had a roll top bath in our room. Excellent location , very friendly host who could not do enough . Excellent eggs Benedict and fruit compote for breakfast. Stunning
Negative section of review
Nothing
Stratford-upon-Avon, United Kingdom
Positive section of review
Very clean and tidy both inside and out. Staff friendly and courteous. Amazing shower in our en suite. Food delicious and worth the wait after ordering. Lovely walk into town centre.
Positive section of review
The king room in which I stayed was OK. An extra chair or, better a small arm chair it would be fine. Bath of amazing size , one or two selves might be helpful .
Negative section of review
Even I knew that there will be no opening widow , it felt kind of strange since it never happened to me before. Since I chose not to have breakfast, I used to get my coffee at the outside area the meadow garden. The service there was below par and this is something that I believe you should look at it seriously.
Positive section of review
Beautiful location, felt really at home and comfortable, very clean, everything was thought of even down to toys for our baby. Excellent hosts and very helpful.
Negative section of review
Can not say one bad thing about Benbradagh Cottage.
Positive section of review
I liked the room and also the space, I really liked it, and also closer to railway station was another attraction.
Negative section of review
In the morning, I asked, can I keep the luggage in the locker room and the reception staff said, we can. Then I left outside and I asked my wife and son to hand over the luggage in the reception so that they can just go out and collect it later when they come back. They are new in town and when they reached out to provide the luggage, the reception staff said, no, it is not possible, you cannot keep it. You can keep it in the railway station locker room. And they were two and had to take four bags to the railway station to keep it in the locker room. It was very sad that the reception staff member was unable to help us in this process. There was bags kept there, she could have also allowed four of our bags to be kept there and these two people or the guests were not fully fluent in English and had a struggling time to convey the message. We had to pay 50 pounds for keeping the bags in the locker room. So whatever we saved is lost and it was first time for us in Glasgow and that made our entire experience really bad.
Positive section of review
"There was nobody else residing there. Just one person came and gave me the room key. He was polite."
Negative section of review
"The area was extremely noisy; it felt like trying to sleep on the street. Additionally, it was very far from the city center, and considering the conditions, the price of 180 GBP for two nights seemed overly expensive. Moreover, the building didn't even have a proper name; nothing
Brighton & Hove, United Kingdom
Positive section of review
Nothing arrived to find we didn't have a room and was sent away promised a refund and sidnt receive
Negative section of review
All of it the place looks line a building site
Positive section of review
Everything
Negative section of review
Nothing
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