1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The cottage itself is lovely, comfortable, quiet and well equipped. The garden is delightful and peaceful too. Chris and Sara were great hosts - helpful and friendly. The location is within an easy drive of Tavistock, one of the best market towns we've ever been to, and within that special western end of Dartmoor - so there's plenty to see and do.
Negative section of review
It's hard to find anything at all to complain about, but the 'very slightly less than ideal things' would be: The bed is pushed up to the wall on one side - you could move it a little, although there's not much room to do so. And the entrance gateway is pretty narrow, so if you have a wide car you could easily scrape it on the stonework. I struggled to work the cooker hob's touch-sensitive buttons (until I got the hang of it - just "touch and hold a moment")
Positive section of review
It was ok also had to mention to senior staff the room was unacceptable. She offered a discount or change of room which was really nice but I was only staying for one night and I told her I was not complaining to have a refund but just to inform her the specific room wasn’t acceptable but I’d been before and had a much better room for the same price.
Negative section of review
Just the bedroom.
Positive section of review
Breakfast was very good. Location for us was ideal. The food in the restaurant in the evenings was excellent. Real gastropub food cooked to a very high standard. Would stay again.
Negative section of review
We did find the room (3) very warm at night but then it did have the sun shining in all day. Would recommend to simply close the curtains during the day.
Royal Wootton Bassett, United Kingdom
Positive section of review
Pleasantly surprised by the quality and newness of the room on our arrival, everything worked well and it was spotlessly clean throughout. Plenty of parking.
Negative section of review
The associated pub for dining/breakfast was to say the least...poor! We had booked our evening meal for 1930 and had our order taken fairly quickly, but then waited 45 minutes for our starter and after another 45 minutes as we were past 2100 we were told they had a problem with their oven/hob rings (of course they did!!!) and only had a limited offerings - so we declined and they just took the money for our bottle of wine/beer. The breakfast the next morning was equally poor in quality, albeit the staff were doing their best in difficult circumstances - get your restaurant act together Greene King!
Positive section of review
Room was clean, comfortable and nice. Breakfast was tasty. Good parking and we managed to park easily
Negative section of review
We booked a table for dinner both nights of our stay. On returning from a long day's walk we returned to have a drink in the bar before heading for a shower. The restaurant manager met us at the door and said "Do you have a table booked?" I advised we did for later but we were just going to have a drink for now. There were about 5 empty tables. He told us they were full and if we wanted to have a drink we would need to go outside (it was raining). When I said we were residents he said we were "Welcome" to take our drinks to our bedroom. They need a residents lounge if this is the case. The place is big enough to accommodate one
Positive section of review
The staff were accommodating, helpful and polite. As always
Negative section of review
The headrest on the bed is broken I love the outside space but being 6ft6 and having to downgrade rooms for an outside one was unfortunate....
Positive section of review
Location was good and clean
Negative section of review
Very disappointed with WiFi wasn’t working at all and no phone service there.
Positive section of review
Clean room/bathroom
Negative section of review
Under staffed, no atmosphere in bar, I was bitten badly, we could hear the guests in rooms next to us as if they were in our room
Brighton & Hove, United Kingdom
Positive section of review
Sea view. Convenient.
Positive section of review
Location
Negative section of review
Little noisy.