1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room (28, just outside main building) was extremely comfortable. The managers; Chris and Gaye were helpful and friendly and went the extra mile when asked. Breakfast was lovely and there was fun 'banter' between staff and guests. There were obviously a number of guests who were repeat visitors.
Negative section of review
Nothing, it was all fine for us.
Positive section of review
They upgraded my sister and brother in law to the bridal suite as it was their golden wedding anniversary, they were absolutely thrilled
Negative section of review
Prices of drinks we’re extremely high
Positive section of review
Great location for accessing Cowley Road, clean, comfortable and spacious room with WiFi, satellite TV and towels provided.
Negative section of review
We were given the wrong codes to access the property and room. The property manager were rather rude when we tried to contact them about this, they tried to deny that we had been given the wrong codes and did not apologise. In addition the shower pressure changed a lot, a few times the water completely stopped but other times was fine.
Positive section of review
The warm welcome and the gargantuan breakfast! Thank you very much for your attention during our short but perfect stay!
Positive section of review
Helpful staff at reception. Location is great for easy access to Greenwich and the city.
Negative section of review
Skirting boards, windowsill, and shelves were full of thick dust/dirt. Mattress was sagging all over. Television was turning itself on every 5-10 mins which was reported to staff but no-one bothered to fix it. Shower is very small, someone with a bigger frame would not fit in.
Positive section of review
Lovely stay at the hotel. Staff were amazing. Very clean and felt homely
Positive section of review
The apartment we stayed in was lovely and clean
Negative section of review
The shower was squirting everywere and toilet roll holder was hanging off and didt understand how to work the heating controls.
Positive section of review
Breakfast was nice and good choice
Negative section of review
Cleanliness could be better and my room flooded from upstairs room overflow,
Positive section of review
Everything
Negative section of review
One chair in the room was damaged