1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I need to lodge a complaint the staff was inhuman and stole £50 not providing a bed booked for 3 days. He was drunk and unprofessional leaving me in the street all night. It is a disgrace to see a member stealing all my money. I urgently need a refund of £50 and compensation of £50
Negative section of review
Meeting a drunk manager saying do not come in. The staff did not propose a suitable bed on the low level I booked two extra days on the right level and made the effort of coming back at 3 pm. Shockingly when I came to sleep the manager to cover his mistake wanted to call the police I was shocked that he was shouting ' I do not want to see you' He should be sacked for being racist and unprofessional and jailed for no respect and stole my money while completely drunk.
Positive section of review
Everything is really nice. Suzanne is very friendly and helpful. She knows what's on and can recommend food options in the nearby pubs and restaurants. Will definitely be staying here again if (or when) next in the area.
Negative section of review
Nothing, everything was very good.
Positive section of review
Spacious home, with room for three adults. Comfy couch and living area, spacious kitchen. In close proximity to supermarkets and walkable to downtown Leicester. Really nice new bathroom!
Negative section of review
Carpets needed cleaning, and kitchen was pretty disappointing. Really bad pots and pans for cooking and an oven that didn't work. Seems like parts of the house were renovated, but still needs some love.
Positive section of review
I was pleasantly surprised by the quality of the room. It was small but nicely presented, perfect for an over night stay whilst travelling. The staff were exceptionally friendly.
Negative section of review
It took some figuring out to find exactly to access to the hotel car park from the services.
Positive section of review
Superb location, very clean and Fiona and Ben are excellent hosts - even went out of their way to return a forgotten Led Zeppelin t-shirt to us!
Positive section of review
Fantastic location, fully equipped property, absolutely perfect, thank you.
Negative section of review
Nothin
Positive section of review
Excellent accommodation. Excellent food . Excellent attentive staff.
Negative section of review
There was nothing not to like.
Positive section of review
Absolutely gorgeous place to relax and disconnect from the world.
Negative section of review
A tad outdated, some TLC is needed
Positive section of review
Nice view very friendly at breakfast
Negative section of review
Bed a little uncomfortable
Positive section of review
Very friendly and helpful staff