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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I like the view from the windows which was utterly magical in the may sunshine. It was like a painting that we could look at for ever and it definitely was uplifting . The beds are very comfortable & I like the furnishings . The food was delicious even when the restaurant was closed on a Sunday which is rare
Negative section of review
There was some confusion going on in terms of arrangements . I asked my reception to ask my taxi to wait but this was not made clear to him so he left . My breakfast did not arrive which I was quite upset about & reception said they had bought it up but as I was in the room I don’t understand why they did not get it to me . The telephone by the bed was not working so maybe this is why . It was a detail but it did spoil my day as I had to spend a full day at the river watching rowing and I really wanted a nice breakfast . My picnic that I had ordered 5 times also did not arrive ( asked for when booking ) ( asked when I arrived ) ( asked before turning in ) When I said I was leaving to the rowing - Reception did not tell me where the picnic was & so I had to leave without it . This was very different to last year when I got the picnic with a lot of attention from reception . The manager who was on duty was very charming & efficient and got my supper up to my room & replaced the melted ice cream . The manager also helped me when my car broke down on day one and was really charming about rebooking me & very thoughtful as I was upset . The team manager and reception were super helpful when I left my suitcase at the hotel ( my son had won the silver medal at British University Rowing Championship ) so we went straight home / They are posting it to me . Overall 10 / 10 ( not counting failure to deliver breakfast ) & I will be back Thank you all very much for a great stay .
Positive section of review
Excellent breakfast with lots of variety. Room was spacious with 2 double beds. However I would have preferred one king / queen bed instead. Beds were comfortable. We were on 7th floor with a great view. Restaurant in the hotel was amazing with great staff.
Negative section of review
Parking should be free.
Broughty Ferry, United Kingdom
Positive section of review
Great location being close to shops, restaurants, cafes and beach. Lovely comfortable apartment, spacious and with all needed amenities. Nicely decorated. Good information folder.
Negative section of review
Could do with painting stairway up to apartment, not so appealing. Would also benefit from an outdoor area.
Positive section of review
Excellent location for our purpose. Jazmine was extremely helpful and quick with a response regarding our questions about the area, taxi services etc
Negative section of review
N/A
Positive section of review
Excellent location, very clean, comfortable room, friendly,helpful staff.
Negative section of review
Evening meal was a little disappointing - quite a limited menu.
Positive section of review
Location for my work commute was perfect
Negative section of review
The rooms just feel neglected dated and needs some money spent on them
Positive section of review
Overall great stay. Would go again
Positive section of review
Very clean and comfortable
Negative section of review
The beer / lager / guinness / cider were all very sub standard for the price we would expect at least drinkable beverages and to have the draught guinness served through a lager pump totally unacceptable and the staff didn't care about constructive criticism fobbed us off with shoulder shrugs. Being in the trade ourselves we thought that was totally un acceptable.
Positive section of review
As always a lovely stay
Positive section of review
Excellent all round.