1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Even tho the reception area is under going refurb there wasn't any noise,very friendly staff and the beds were super comfy,good quality pillows,bathroom looks very new fabulous shower,very close walk to tube station too..Staff explained and showed how to use the front door to re enter after 10pm..Will definitely use again on next visit to London..Thanks for a great over night stay..😊
Negative section of review
No lift ..
Hooe, United Kingdom
Positive section of review
Honestly this is a slice of paradise extremely lovely area really cool concept very homely I would recommend to anyone looking for time away very clean very easy to stay only stayed a week but could of stayed for two!
Negative section of review
Nothing at all
Berwick-Upon-Tweed, United Kingdom
Positive section of review
Can't fault our stay, great facilties, the pool, hot tub, and sauna were just heaven. Paul and Duncan were fabulous hosts, location was just stunning on the beach front
Negative section of review
Not a thing!
Positive section of review
The customer service was impeccable. The hot water and heating were not working and got prompt responses to whatsapp messages to get it working.
Negative section of review
The mattresses could have been of a better quality. We could feel the springs while sleeping. It worked out fine because we were too tired and just slept.
Positive section of review
A warm welcome by the reception staff. Loved the spa area and champagne bar. The breakfast had a very large variety of food to choose from.
Negative section of review
We had a meal in the restaurant in the evening. Was very disappointed. Mu husband ordered fish and chips. If a top restaurant can't get fish and chips right it's time to change the chef! the chips were over done and the fish was also over done. I say fish, there was little of it ad it was all batter. My daughter and her husband stayed some weeks ago on our recommendation. Loved the hotel but did not enjoy the restaurant either. The service is very slow. There was one waiter taking the orders on all the tables which took up alot of time. We waited a while just to order drinks. We thought we would give the restaurant the benefit of doubt when my daughter said it was not enjoyable but, she was correct. We won't be eating in there again when we visit next. We love this hotel it's just a shame the restaurant lets it down.
Positive section of review
cozy,clean,good size for two,bath tab, easy to find the place,big TV, extra sofa bed so that my sister and I could sleep in separate bed .
Negative section of review
No hair dryer.
Positive section of review
The house is spotlessly clean and beautifully decorated. It has everything you would need for a family stay
Negative section of review
Nothing - it was perfect!
Positive section of review
The park was beautiful and we loved the woodland walk with our dog.
Negative section of review
The accommodation was very basic, very small.
Positive section of review
A beautiful dinning and breakfast room and the food was excellent
Bridge of Orchy, United Kingdom
Positive section of review
Great stay here for a bit of luxury while travelling the WHW.
Negative section of review
couldn't fault
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