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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Berwick-Upon-Tweed, United Kingdom
Positive section of review
We stayed for one night. The location was fantastic. We did have a room that faced the courtyard at the rear of the building so there was no view but we knew that on booking. The room was a reasonable size, on the first floor so just one flight of stairs to navigate. We were able to park on site which was a bonus. We had dinner in the hotel which we thoroughly enjoyed, breakfast was good too. The staff were very welcoming and friendly.
Negative section of review
Just a few gripes. Unfortunately the external wall of the room was very wet due to water ingress from outside. This had happened very recently and we understand that these things do happen, especially with an old building and harsh weather conditions but we could’ve been pre warned and given the option whether or not we wanted to stay, perhaps offered a discount. Sleeping in a damp room may not be acceptable to everyone. The room was very expensive.The bed was incredibly bouncy and creaky. Showering was challenging because the shower hose/head required attention.
Newbold on Stour, United Kingdom
Positive section of review
The staff are excellent and will do anything to help (and they are all really friendly) Food is excellent (great full English breakfast and the dinner menu was also really good !!) Would definitely stay here again !!
Negative section of review
So the Indian Runner room is a tiny bit small and it would be helpful to have a mini fridge to keep milk in. BUT, the staff were perfectly happy to provide an ice bucket and the milk was in a flask, so the problem was solved. Personally I'd prefer a firmer mattress. It should be noted that there are larger rooms, I'd go for the mandarin if I stayed again.
Positive section of review
The staff were all friendly and helpful and had arranged for us to have a ground floor room due to my wife's disability. The room was clean and comfortable. The food was excellent.
Negative section of review
As always I would appreciate if the cost of this, and all hotels, was lower.
Positive section of review
It had everything we needed. Brilliantly kitted out, spotlessly clean, very well decorated and perfect location for what we needed.
Negative section of review
It was all excellent
Positive section of review
Spotlessly clean , friendly staff . A locals pub with good bar food at very reasonable prices . Beautiful view from our room
Negative section of review
Bit far out from town centre and up a steep hill Obviously not the hotel fault but worth mentioning .
Positive section of review
Staff hospitality. Location is in Salisbury town centre.
Negative section of review
No USB port in room, had to go out and buy plug with port. Confused when House Keeping Staff in corridor cleaning vacated rooms then knocked on my door at 10am to access my room for departure cleaning. But Departure time is 12 O'clock midday!
Positive section of review
Breakfast and overall everything else was good
Positive section of review
Great location, lovely view from the window
Negative section of review
Nothing
Positive section of review
Amazing staff
Positive section of review
Location