1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was great. Just a few minutes walk to the shops and sea front. Our room faced onto the tram stop (directly below our window) and Ma Kelly's and the flying handbag plus a few other pubs but was very quiet inside the room, couldn't hear a thing. Very handy for the multi story car park which was just across the road. Checkout was 11am but were able to leave our bags in reception for another 2/3 hrs to go and have lunch and a bit of shopping Would definitely book again.
Gatehouse of Fleet, United Kingdom
Positive section of review
Lovely, friendly staff. Large comfortable room, very clean with lovely white bedding & towels. Breakfast was good. Stunning lounge. Gorgeous fresh flower arrangements. We enjoyed the golf & the walks around the grounds. We also enjoyed the swimming & sauna facilities. We would definitely visit again.
Positive section of review
Really good location in the centre of York. Had everything needed in the property. Very clean. Instructions prior to visit really good which meant you could easily find everything you needed
Negative section of review
Bed wasn’t that comfortable. Mattress wasn’t great and as it was a pull down bed large gap between bed and wall that pillows fell into. Television has a fault as was very slow on the internet channels
Positive section of review
spacious, two bedrooms and a living/kitchen area with sofa bed, modern, clean and comfortable, one en suite and one other bathroom. perfect central location, great value
Negative section of review
a little noisy when others moving around the halls or upstairs but not overly disruptive
Positive section of review
Room was amazing felt homely, Loved the Power shower Best room I've stayed in at the hotel
Positive section of review
Comfortable bed, pleasant decor, friendly and helpful staff. Plenty of parking on site.
Negative section of review
Unfortunately the boiler systems (both main and backup) had failed, so there was no hot water other than what we could heat in the electric jug. Bistro was loud and chaotic, made tolerable by our server Caroline. Although I sympathize with staff dealing with an unfortunate situation, I don't feel that we had value for the (quite high) cost of the room.
Positive section of review
The room was nice and clean, the bed was comfy and the staff was nice.
Negative section of review
We ordered room service and when the food came it was all luke warm the pizza was small and looked nothing like the picture
Positive section of review
Netflix and wifi speed
Negative section of review
Room size , lack of amenities , noisy area as it was right in the market. 30 pound fee was charged towards cleaning but for what..checkout time is 10 am. What kind of cleaning fee they are claiming?
Positive section of review
Shower - Breakfast
Positive section of review
location