1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
The staff is really very kind and welcoming. As a girl who travels alone they reassured me a lot, and every time I was in the lounge until late with other people they came to ask me if everything was okay. They put me in a girls only room even though I hadn't reserved it, because there was space and staying for a month was really appreciated.
Negative section of review
The shutters which are not opaque enough but honestly it's not annoying
Positive section of review
Beautiful, well-equipped and spacious apartment which acted as an ideal base for our trip to Scotland and the Northumberland coast. Lovely grounds and surrounding area - the walking routes via the rear of the castle are recommended. Great value for money.
Positive section of review
It was clean, comfortable and in a good location, staff were friendly and helpful.
Negative section of review
No cutlery for coffee/tea, just stirring sticks.
Positive section of review
Great location. Close to underground, Hyde Park, Restaurants & Cafes
Positive section of review
First class, it was delicious and presented to a very high standard.
Positive section of review
All food, staff and location Excellent
Stratford-upon-Avon, United Kingdom
Positive section of review
Leaving, but breakfast was okay.
Negative section of review
No information sent by the hotel about the major roadworks taking place which resulted in a 40 minute round trip to get back to where we started. The room was okay but very dark, dated and basic. Noisey night due to bar noise but finished before 11pm, breakfast table was sticky with the residues of spilt beer from the night before, personally wouldn't return.
Positive section of review
The room furnishings
Negative section of review
It was cozy and tidy
Positive section of review
Beautiful room
Positive section of review
Ambience