1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Philippa was very welcoming and made sure that we had everything we needed. The lodge is furnished beautifully and super cozy and comfortable. All kitchen and cooking equipment is provided, along with lots of lovely extra bits to make the stay more enjoyable (e.g., board games, magazines, DVDs).
Negative section of review
Nothing!
Positive section of review
Lovely, comfortable and spacious room! The location was fantastic, in close walking distance to the underground station. Just off the main road on a quiet street which made it even better. Staff were super friendly and helpful and let us check in early without any issues!
Positive section of review
Everything about the accommodation exceeded our expectations. Room was clean, tidy and comfortable. We could not have asked for more. Everything would could have need was there.
Negative section of review
There was nothing that we did not like.
Positive section of review
Location was perfect for me at the quiet end of lovely Nairn, but close enough to walk to the town centre and sea front for walks.
Negative section of review
Only niggle I had was the room I was in was next to the corridor fire door which people closed by letting it go and banging. Not a hotel problem as the door needs to be there, but maybe having a soft closing type of mechanism could help reduce the problem.
Positive section of review
Staff were really helpful , breakfast was great , excellent choices , full English cooked to order .
Positive section of review
It was convenient for my needs. The outside are has massive potential.
Negative section of review
The accommodation was not ready to be booked out. There was a fine layer of builders dust covering most surfaces. The bathroom has no surface to put anything on when getting ready. The outside space was a building site. Kettle didn’t work, hairdryer didn’t work.
Newcastle upon Tyne, United Kingdom
Positive section of review
Very good view.. we needed better information about car park to hotel.
Positive section of review
Exceptional Staff/Customer Service Spotlessly Clean Wonderful Spa
Negative section of review
Nothing - all fabulous!
Positive section of review
The privacy and how peaceful it was
Negative section of review
Nothing; we liked everything
Brighton & Hove, United Kingdom
Positive section of review
Lovely breakfast.