1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is amazing, 10 mins walk from Victoria and right in the centre of the city. There was barely any noise during my stay and I was also given the high floor I requested. We arrived half an hour before check in and got out room key straight away.
Negative section of review
The rooms are quite small and warm, but the Aircon worked really well. Some parts of the room were quite dusty but overall clean and tidy rooms.
Positive section of review
Large hotel on the outskirts of Harrogate. Staff were all very pleasant, professional and accommodating especially check in staff and the main breakfast waiter. GF cereal and toast available.
Negative section of review
Parking charges, car park poorly lit and car park quite tight.
Positive section of review
Great location. Convenient facilities with coffee shop right on main floor. Friendly staff. Room was quiet despite loud location.
Negative section of review
Room was very small (although typical for London) and visibly worn/in need of renovation. Coat hanger fell off the wall when I tried to hang things because screws were loose/holes in the wall were worn in. Curtain was dirty and half hanging off its hinges. Scuffs on furniture and stains on carpet. Nightstand legs were lose and falling over.
Positive section of review
I looks like the hotel has been renovated, the rooms looked better than in the past.
Negative section of review
We had a problem in the bathroom, water oozed out from under the toilet or the shower and therefore the floor was constantly wet. The little complementary breakfast made the stay even more pleasant in the past, a pity that's gone.
Positive section of review
Right next to the beach and very clean
Negative section of review
Nothing!
Positive section of review
It was central to everything
Positive section of review
The breakfast was excellent.
Positive section of review
Facilities and services
Negative section of review
N/A
Brighton & Hove, United Kingdom
Positive section of review
I liked the location
Negative section of review
The bathrooms were communal and that was not disclosed until after booking, they were also not clean to any kind of standard. The room was tacky with uncomfortable beds and uneven floors. It was a mission to get in to the accommodation on arrival and it took us 2 hours after arriving to get into our room.
Positive section of review
Very friendly host😀