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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Second time staying at the Parkgate and so glad we returned. From the moment we arrived we were greeted warmly by friendly and welcoming staff. We decided to upgrade to a suite upon arrival and this was a great decision! The suite was beautiful. Exceptionally clean and comfortable with great facilities. Quality bedding, towels, toiletries and refreshments, everything has been thought of which made the stay just perfect. Breakfast was lovely, great choices and again the staff were friendly and helpful. A fabulous hotel.
Negative section of review
Absolutely nothing
Positive section of review
Location was perfect just 2 streets from the harbour. Smashing friendly and welcoming pub opposite. Shop, Chinese and chip shop in the next street. The cottage was spotlessly clean. Bed was so comfortable and it was so useful having a washing machine and fully equipped kitchen. Owners had thought of everything you may need to make your stay comfy including tea and coffee and plenty of clean towels.
Negative section of review
Bath and shower spotless.. Only downside for me was that the bathroom was situated downstairs with no upstairs loo. There is no garden- just a 1.5 metre courtyard. Everything else was just perfect.
Positive section of review
The hosts were amazing, they helped a lot before, During and after my stay. They answered nearly immediately and even organized a gas cylinder for my backpacking trip (because I arrived Saturday evening after closing hours of the local stores). The room was really nice, clean and had everything I needed! Thanks again for having me!
Clacton-on-Sea, United Kingdom
Positive section of review
Really loved staying here, the staff were all really polite and checking in at the pub was really easy, then a short walk across to the hotel itself. The room was very nice clean and spacious, the bed was very comfortable too. The dinner/breakfast that we ate at the pub was delicious!
Negative section of review
Nothing! Just wish we were there for longer - great little escape and not far from the coast at all!
Positive section of review
Workman staying at the property was very helpful without his help and kindness it would have been a terrible experience, on a plus side the bed in the bedroom was extremely comfortable.
Negative section of review
The ceiling in the lounge area was leaking making a wet patch on the carpet, had I known it was up seven flights of stairs I would never have booked it, the apartment was located in the attic and felt somewhat cramped with the sloping ceiling.
Positive section of review
We cycled and were able to lock our bikes in a secure place. The twin room was spacious and immaculate. The staff were all really helpful and friendly.
Negative section of review
Nothing we didn't like
Positive section of review
The hotel was very conveniently placed to reach the train station and to walk into the town centre
Negative section of review
The room wasn't refreshed every day; we had to ask for replacement coffee, tea etc (we weren't told that we would have to request these); beds weren't made or bathroom wiped round; there was no wardrobe space - just a hanging rail over the cupboard that contained the kettle etc ( if we had used the kettle where it was placed we would have steamed our clothes)
Positive section of review
Nice stylish, good living and kitchen area, good location, good value for money in general.
Negative section of review
The second bedroom is not as the pictures, a little uncomfortable with sticky floor, lack of fresh air, so in a hot day, I guess it would be boiling inside.
Positive section of review
Great building, comfortable room and very pleasant staff
Negative section of review
Shame the bar area was closed otherwise all good
Positive section of review
Everything
Negative section of review
Nothing