1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were friendly, good size room for 3 people with lots of room for storage. Location in the centre is fantastic - really close to the bus station
Negative section of review
Room hadn’t been properly cleaned - there was sellotape on the walls and glitter on the carpet. On day 2 and day 3 we had to ask for towels as housekeeping left only 1 between 3 of us! For the price we paid for this hotel, the attention to detail from housekeeping was below standard.
Positive section of review
The best thing about our stay was the location of the hotel. We were going to the Royal Albert Hall & the hotel is within walking distance
Negative section of review
The room was tiny, the bed & pillows were shocking. Less than basic room. Way overpriced for the room we had
Positive section of review
Perfect location for early flight. Direct connection to Terminal 2. Walk across car park into Departures
Negative section of review
Room facilities are basic compared to other hotels for the price
Positive section of review
Location was great for what we needed
Negative section of review
Rather surprised to find other people's belongings in the cupboards. Property needed a good clean
Positive section of review
Compact but comfortable
Positive section of review
Lovely dinner and staff
Negative section of review
Poker outdated rooms, low ceilings and claustrophobic
Positive section of review
LOVED THE LOCATION
Negative section of review
i went with my son. the room had glass seperating the toile tothe bed. I believe the glass is the wrong way round .you could see straight through. no privacy.
Positive section of review
Large room layout
Negative section of review
Not very clean in general more of a tradesmen hotel
Positive section of review
The location
Negative section of review
It was unclean the beds were uncomfortable and we found stains on the bedding
Positive section of review
Sauna
Negative section of review
Staff, rude