1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
The property was very clean and the main bedroom and the living room were very nice
Negative section of review
We did not really dislike anything. We perhaps should have thought about the property being over three floors - for a couple of seniors like us, we kept forgetting which way we were going!
Positive section of review
Breakfast was simple, but fine. Coffee around the clock is a plus.
Positive section of review
Location is excellent, so are the staff. Clean and functional.
Negative section of review
The property is old and obviously there’s a trade-off between comfort and price.
Positive section of review
Friendly staff There are have some Cook breakfast too
Negative section of review
Not the same room we are booking We received an email that We're staying at royal London hotel But they give it to us golden saba
Positive section of review
The location was very good. Car park close too.
Negative section of review
The Breakfast quality was not good at all. Very small and limited continental choice. Menu limited with small portions. We also encounted an extremely rude member of staff on Saturday night. Very aggressive and dictorial. Suggest he receives some customer service training!
Positive section of review
Staff were really friendly and helpful.
Negative section of review
Housekeeping didn't make my bed on my second night nor remove dirty towels. The breakfast wasn't great, on the first day I got at least 2 of everything, on the second day 1 of everything even though I ordered exactly the same breakfast.
Positive section of review
Room was good size and overlooked sea
Negative section of review
Breakfast was ok
Sutton Coldfield, United Kingdom
Positive section of review
It was traditionally what we expected
Negative section of review
Floors being carpet and seemed a little dirty/dusty
Positive section of review
Great location and beautiful inside.
Negative section of review
The key box was difficult to work at times
Brighton & Hove, United Kingdom
Positive section of review
Property was spacious and clean.
Negative section of review
Far away from main amenities. Not well serviced for 4 people. Not enough cutlery, crockery, glasses. No frying pan. Not enough toilet paper. After 9 days still no refund showing in my account. Had to chase this up with management, PayPal and booking.com. Causing stress and work.