1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel looks shabby from outside, but it's clean inside & the rooms are clean, beds comfortable, staff great, lovely, friendly, & you can have a laugh with them. breakfast was fresh, very tasty, lovely. This hotel doesn't have disabled access, but staff are willing to accommodate anyone with disabilities, lovely place & very friendly.
Negative section of review
They was nothing I didn't like. Had a great stay.
Positive section of review
The property is currently under renovation however our room was complete. Spacious facility, clean and very comfy. The staff were extremely friendly and breakfast was as exceptional! Spotting otters and seals was just the cherry on the top !
Negative section of review
The renovations are a little inconvenient, however not intrusive.
Positive section of review
Location and the quality of the breakfast. Food in main restaurant very bland. Bar ran out of most beers and lagers by Tuesday. Food at sister pub The Malthouse down the road much better.
Negative section of review
Breakfast served in sister pub down the road . Only 11 parking spaces for 2 pubs. No window in room just 3 small sky lights with 1 light switch by door and no bedside lamps. No shower as advertised.
Positive section of review
The hotel is in a fantastic location for both Birmingham Airport and the Genting Arena. We were attending the Elbow concert, and it is a 10 minute level walk from the hotel to the venue.
Negative section of review
We would recommend a shower mat in the bathroom as the bath is slippy when showering.
Positive section of review
General area very rural which was what I was looking for. Room and bed very clean Parking very close to accommodation En-suite Wall mounted heater Bed exceptionall comfy
Negative section of review
TV didn't work No hanging space for clothes No cooked breafast option on menu Car parking very inaccessible - no turning space and had to back-up 25 yards. Fairly small room No dining area - breakfast was delivered to room. Couldn't find directions to accommodation on website
Positive section of review
The room was clean and comfortable with a great view of the Liver Building. The staff were all friendly and helpful and the location was perfect.
Negative section of review
The outside of the property does look a bit grubby compared to the photos but once inside it was great.
Positive section of review
Lovely room with bay window overlooking Jesus Green and the river Cam. 15 minute walk into centre of Cambridge.
Negative section of review
No complaints
Positive section of review
A proper 4 star facility. Good sized room. Well appointed public areas.
Negative section of review
3 days without hot water. I was handed a printed letter on check out that offered me a meal etc I could not make use of. My suggestion of cash back on my card was not acted on. Front line staff should be given authority to recompense customers when these failures occur. I will be following up on my return to New Zealand.
Brighton & Hove, United Kingdom
Positive section of review
Everything..
Negative section of review
Beautiful flat, furnished, and finished to a very high standard, with everything you could need. Beds very comfy And Owner was quickly available to answer any questions... lovely terrace area and parking space was a Godsend .. very good value for money and great location
Positive section of review
Clean room, comfortable bed. Fridge and extra facilities.
Negative section of review
Prefer tea made in a teapot at breakfast.