1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really helpful staff nothing was too much trouble. Great food cooked until 9.15pm and a lovely breakfast in the morning. Plenty of space around the building to walk our dog and easy access to get outside. We loved that we weren’t hassled by the housekeeper to vacate our room before check out time. Location was ideal for our ongoing journey and we enjoyed our stay so much we have booked in for another night for our home bound journey
Negative section of review
Minor detail really but it would have been nice to have decaf teabags available in the room
Positive section of review
The location was the main attraction, a quiet cul-de-sac close to bus stop for Hove. It was good to have use of a kitchen, and my room was good sized and clean, with a firm and comfortable mattress.
Negative section of review
Parking was the main issue. I got lucky, finding the last available space on the street on arrival, and then moving to the only space at the property the following day, for the rest of my stay. Although the mattress and bedding were fine in themselves, the plastic(?) mattress protector under the sheet was so uncomfortable that I had to spread a towel over the sheet to get a decent night's sleep; trains passing at speed all night, about 40 metres away worried me less than, perhaps, they would some others.
Positive section of review
Big room with free water / tea & coffee / biscuits. Good location for access to the city, free parking, and lovely check-in/check-out staff.
Negative section of review
The bed was so uncomfortable, we both really struggled to sleep. There was maintenance going on upstairs (drilling / banging) from very early in the morning (both days), so we were woken up with this. The staff we saw when around the hotel weren’t overly friendly. The room wasn’t cleaned (we were only there 2 nights but we weren’t advised of no cleaning & we did run out of toilet roll on the second day as so little was provided). The heating / cooling system was pretty terrible and kept switching off - so our room was boiling all the time. Dated decor - the whole place is in need of some TLC.
Positive section of review
Location was great and property was better than the pictures suggested. Lots of info provided which was well received.
Positive section of review
Location was perfect for attending an event at Lords Cricket’s Ground. A short easy walk in a friendly neighborhood.
Negative section of review
Would have liked a clock radio available either in room or at reception. A phone charger for use at reception would have been nice and an available computer for guests.
Positive section of review
Location was good, value for money. Lovely staff. Great breakfast with helpful and friendly staff again.
Negative section of review
The power went off overnight so we couldn’t use the fan and it was really hot.
Positive section of review
The hotel building was very picturesque. The village setting was lovely. The staff were friendly.
Negative section of review
I found no negative points
Positive section of review
Nothing. This accommodation is so poor on every scale it should not be on the Booking.com platform
Negative section of review
No Recepionist. Expected to use bedrooms that could not be locked. Unhelpful 'watchman ' Room fittings, lights,, curtain rails etc broken. Electric socket no fixed. Light fittings not working Flooring damaged. Bed, bedding poor quality. Cushions soiled Bathroom smelt of sewerage
Positive section of review
Perfect location for visiting Stirling castle and Old Town jail
Negative section of review
Didn’t know towels were provided or tea and coffee, took our own anyway but would have meant less to take with us
Positive section of review
Excellent host, great location, Best breakfast you can have