1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were met by Joe on our arrival who is a lovely guy. Our room was on the first floor, big bright and airy, double bay window with a spotless and well presented bathroom, lovely walk-in shower, toilet and basin. The room had adequate hanging space, a fridge and safe. There are no dining facilities, however, Breakfast is delivered to your door at 9am in a basket and consisted of a hot breakfast roll containing bacon, sausage and egg, two bottles of orange juice, a pain o chocolate and danish pastry and two yogurts. Tea and Coffee making facilities were provided with a plentiful supply of of tea, coffee, sugar and milk. Put this all together and it made our stay simply wonderful even though it was only for one night and we were extremely lucky to get that. Thank you Joe and Jo.
Negative section of review
Nothing
Weston-super-Mare, United Kingdom
Positive section of review
The staff were all efficient, helpful, polite and friendly. Cleaning was of a good standard. Our room was large with a sea view. Some areas could do with improvement but we were more than satisfied with the money we paid for our stay. The breakfast was exceptional. We would definitely stay again.
Negative section of review
The only downside was the shortage and awkwardness of the parking at the hotel. There is the availability to park free of charge in roads nearby so it wasn't a huge problem.
Positive section of review
Very clean and modern facilities. Jules was a great host and made sure we had everything we needed. The location of the property is fantastic too!
Positive section of review
The place felt warm and cozy. Great location. The hosts were very friendly and helpful
Positive section of review
Very clean and tidy, nice room comfortable bed. Very good location wise for us.
Negative section of review
We struggled to actually find the hotel and when we called to speak to reception they weren’t actually very helpful. And just kept repeating St James quarter. But not giving us directions or any more info. So we had to ask a different hotel did they know where Roomzzz was. They did an eye roll cos they get asked all the time. Incase anyone sees this the hotel is located on the 5th floor of the St James quarter shopping centre.
Positive section of review
The location was great as we had to catch an early flight the next day
Negative section of review
A dirty sock left in the wardrobe filled with pathetic hangers on its rail which you will never find in my home . The towels had seen better days and the beds were not comfortable at all. No washing machine powder provided and was told to get it from some Gayle Centre. Overall a bad experience considering the $$$ we paid for a night stay.
Positive section of review
Superb location, clean, comfy and brilliant staff.
Negative section of review
Quite warm and no AC. But they did provide fans which were okay.
Hurstpierpoint, United Kingdom
Positive section of review
Great value, fabulous location and amazing food
Positive section of review
Location an free parking an shower comfy bed
Negative section of review
No one to greet us in the morning...wasn't sure where to leave key etc...wanted to ask if we could leave our car whilst we went for breakfast...so all a bit cold not very friendly
Positive section of review
Clean and good facilities
Negative section of review
Nothing
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