1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Pleasantly surprised that keeping rooms warm is a thing in the Shetlands. Warm room, simple but hot reliable shower. Very nice. It's not like a modern hotel but felt cozy. Like staying at your Gran's but better. Breakfast was lovely and so was the lady who serves it. She gave us lots of nice conversation and helpful advise. I also like that the other tourists who stay here are totally not like the brits you find in Alicante The breakfast area is a place to hear interesting stories and pick up tips of where to go.
Negative section of review
There wasn't a reception. Our key was on the wall with our names on and we received clear instructions via the app on how to get into our room. Honestly it worked well. But maybe having someone on site to checkin with would have been nice for some people - but if you aren't fussy about that then it's ok. I would stay again.
Positive section of review
Great location fromm city centre if you're happy with a 25ish minute walk. Also on an easy, regular bus route. Quiet room which was very clean with all good amenities. Great shower, hot water, view of the garden and very reasonable price
Great Yarmouth, United Kingdom
Positive section of review
Good location, adjacent to the beach, short drive to Great Yarmouth and other Norfolk attractions. Clean and comfortable. Good sized family room - we stayed with 7 year old granddaughter. Staff friendly though service for dinner slow.
Negative section of review
Limited dinner menu, slow service for dinner. Busy car park as hotel popular for business meetings etc.
Positive section of review
Comfortable beds and good quality bed linen. Soundproof rooms. Good location for an early morning flight.
Negative section of review
The 12.5% service charge added to already expensive food and drink. The service was poor in the Italian restaurant and yet the service charge is not optional. There was also confusion at check in. I booked two rooms, one for me and another for a friend. When they arrived an hour or so later than me, they had no record of the reservation them despite having a confirmed booking via Booking.com.
Positive section of review
Nice area en fine appartement very near to kings cross! That was perfect!
Negative section of review
The heating system, it was very hot. And the nest keys was a liitle annoying with the suitcases on the day we had to leave
Positive section of review
Well decorated and comfortable. Spacious room and clean. Good breakfast.
Negative section of review
Had to pay the hotel parking overnight.
Positive section of review
Clean, warm and comfortable friendly and welcoming
Southend-on-Sea, United Kingdom
Positive section of review
The room and location also hotel is excellent
Positive section of review
Breakfast was spot on. Staff were helpful
Negative section of review
Nothing really
Positive section of review
Nothing
Negative section of review
No clean No staff assistance No central heating Noice