1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Loved the location of the hotel - right on the seafront (and we were lucky to have good weather) so easy for a stroll along the beach. Staff at front desk were friendly and staff in the bar were super quick to get you served. Very clean and well kept room (also appreciated being able to get things like iPlayer etc through the tv). Bathroom is huge!
Negative section of review
Cleaners stood having a chat right outside your door early in the morning for about 10 minutes when you clearly had a sign on the door saying just snoozing. I know they have a job to do but need to remember some guests are still in bed! Rooms are quite tight size wise too.
Brighton & Hove, United Kingdom
Positive section of review
The location was superb. We were in the centre of town, with all the shops and restaurants literally downstairs. The beach was 2 min walk. I cannot comment on the kitchen facilities as we did not cook - with the choice of restaurants in the area it would have been a crime to eat at home. Overall we had a very nice break.
Negative section of review
Extremely noisy at night. Every sound on the street seemed to travel to the apartment, echoed and amplified. Furthermore the property was advertised as having a terrace/balcony. We relied on photographs when we booked and were disappointed when, upon arrival, we realised that there was none.
Great Yarmouth, United Kingdom
Positive section of review
I didn't have breakfast. But the room was very clean bed was very comfortable I managed to have a good night sleep. The staff I met were very friendly
Positive section of review
Absolutely nothing it was filthy the bed was full of dark hairs and a green bug underneath the pillow. Very tiny nothing about this room is cozy !
Negative section of review
Everything it should be taken off booking.com the room was disgusting the bed was so dirty The guy in reception was very understanding and apologetic I checked out the next morning
Southend-on-Sea, United Kingdom
Positive section of review
Other then below mentioned everything is fine
Negative section of review
Room is too small and the bed it so detached and moving so easily...
Positive section of review
What you’d expect from an airport hotel
Negative section of review
Fire alarm misfunctioned 3 times in night. Menu list bit limited. Restaurant has Strak in its name but did a poor job of mine
Positive section of review
The decor and all the little extras
Negative section of review
Nothing
Derry Londonderry, United Kingdom
Positive section of review
Nice big hotel
Negative section of review
Location
Positive section of review
The building
Negative section of review
Run down, old, plates left on the floor in hallway, swimming pool - old. Hot tub out of order. Not the greatest experience, especially because we booked it because of the pool
Positive section of review
Nothing.
Negative section of review
Horrendous stay at this hotel. The bathroom flooded due to a blocked drain. The hotel was dirty and many of the other guests were noisy and intimidating.