1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect stay, happy with everything would book again. Great location for walking into town. Lovely room. Very clean. Friendly staff. Seamless. Lovely breakfast. Couldn't fault.
Positive section of review
Room was spacious, nicely decorated and all facilities worked well. Restaurant is very nice place to dine. Staff are very friendly and willing to have a chat.
Positive section of review
The Location was amazing 6 mins walk from center and train station. Has a garden and breakfast. Rooms were nice and had fridges in them and hairdyer.
Negative section of review
The shower didnt work so they changed our room. That staff are not around to ask questions you have to phone them. They only around at breakfast. Not enough staff at breakfast also.
Positive section of review
Ideal situation for us for the ferry terminal. Very comfortable. But also would have been great for exploring Liverpool and The Wirral.
Negative section of review
Nothing. All good.
Positive section of review
The old fittings from the station. The cleanliness and the food. Breakfast was superb.
Negative section of review
No lift.
Positive section of review
Absolutely spotless. All information given was very clear. Beautiful location.
Negative section of review
It was perfect
Positive section of review
Location very good and great value for last minute booking in York
Negative section of review
Bit dark outside approaching property at night Shower room needed bit of attention
Positive section of review
Excellent breakfast. Room matched the price we paid.
Negative section of review
Ripped curtains in the room
Positive section of review
Clean , adequately equipped and great location
Negative section of review
Nothing
Positive section of review
Location was perfect for everything
Negative section of review
Not too keen on mattresses which felt like memory foam but that is my personal choice and you can’t please everyone