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2
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3
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Great Ellingham, United Kingdom
Positive section of review
Location was an excellent base for travelling around Norfolk. So very quiet which was wonderful. The grounds were delightful for a stroll around and for sitting out in. This is an old property with character, so it's small in the downstairs kitchen and living room's but upstairs it's spacious. The beds were comfortable. The bathrooms were clean. Communication was very quick and informative and some walking routes were provided by the host, thankyou. We had a great stay and would use again.😊
Negative section of review
Some friendly suggestions..... Add hand towels with the bath towels. A tea towel upstairs in the kitchenette. A hand rail at the 'top' of the stairs would be useful from a safety point of view. Needs hanging space/cupboard and draws for bedroom 2. Blind fixing fell down in bathroom 1 !! No hot water in kitchen and bathroom 1, but the back bathroom and shower rooms were fine. The hob had no 'indicators' on the dials so very difficult to use......safely. More than one bin-bag is needed for a group on a long stay please. There were a lot of cooking/baking tins, but no cereal bowls and we never did find the can-opener !! 😕Some of our group had issues charging their phones but plugs were fine when we got home 🤷🏼♀️???!! Lots of cobwebs and a spider in the cupboard !! A tea-pot, a clock and a recycling bin would be useful additions. The Rectory is adorable............. it could just do with some TLC 💝 Just a thought........put a hallway in upstairs to separate bedroom's 3 & 4 and turn the kitchenette into an en-suite....🤔 PS....apologies we forgot we left the milk in the fridge !!!
Positive section of review
The bed is comfortable and cosy. Clean rooms. The staff friendly, very helpful and welcoming. The music is so loud in the lobby, it isn't very relaxing. Not ideal for doing work or taking a phone call.
Negative section of review
I missed breakfast and I asked if they had anything I could have. As I needed to take a tablet. I bought a pastry for £3. A bit pricey.
Positive section of review
The property is beautiful and very historic. The whole atmosphere is very grand inside and out and you're located right in the heart of Harrogate with plenty to see and do around you.
Negative section of review
The rooms are big but getting a little tired and in need of a refresh. For example there are no sockets near the beds and the bathroom paint needed touching up. The floorboards are creaky but that's part of the character. Minor points to be honest.
Positive section of review
A friendly and helpful host with a clean, tidy accommodation. A great shower with super water pressure and high quality towels and toiletries.
Positive section of review
There was nothing to like only the chap who showed us in, and that was because he was friendly. He was chatty and answered questions.
Negative section of review
Where to start ? the building is run down, decayed, mouldy, broken window panes, cracked glass, Inner door missing a big pane of glass, floors dirty and sticky, woodwork rotten and damaged. in our room the painted walls had patches picked off, greasy hand prints, Rubbish on the balcony, looked like a building site. Wee on the carpet, filthy mattresses with fluid stains, dirty pillows, non laundered linen, dirty used towels, some of the bedknobs missing from bed frames, rusty towel rail, mould in shower cubicle, hairs in beds, stains on duvets, all the duvets and pillows were so well worn and used, needed replacing, heaven knows who used them or when they were last washed ! . curtain tie backs stapled badly to the wall, lamps were rusty, shades had stains, Kettle furred up with limescale, TV had smears and so much scratching across the screen, remote had no backing, The Bar was dirty, floor dirty, home made desk jutting out covered in paperwork, we were then told that there was a loud DJ set till gone 1AM ! was not mentioned in the booking. Next door was a squat with people gathering outside, mattresses at the windows. A girl hanging out the window yelling at her friend asking for booze and drugs. Outside the building the paint was peeling off all over, the signage was so filthy you could just about see the name of the SKUBA bar, It looked so run down and nothing at all like the pictures on the website. The whole area including this hotel looked like a drug den, a homeless persons squat. Run down and partially derelict. We were told to use going through the Bar to come in but that proved no security as anyone could walk in. Do not waste a penny going here. We left without unpacking, we could not sleep ON the beds let alone in them, The place is bad, no way up to a decent standard. A youth hostel is cheaper and definitely cleaner than this place, we left after finding a place to eat in Folkestone. Have asked for a refund but have not been given a reply.
Positive section of review
The location was perfect for our purposes, the breakfast great, staff amazing and helpful and to room was great as well.
Positive section of review
Beer garden, restaurant, food all excellent. Staff helpful and friendly.
Negative section of review
The floors in the room were shocking. I've never felt compelled to be critical of a floor, but the step outside the shower tray was down right dangerous, never level and disorientating if not prepared. Some decor needs refresh and still quite expensive.
Positive section of review
Good location, Easy access to transport links
Negative section of review
No chair in room, So have to lay on bed if you want to watch tv
Positive section of review
Great location, lovely room
Negative section of review
Nothing
Positive section of review
perfection
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