1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff are exceptional people, who are friendly and welcoming to their wonderful hotel. The quirky way its basically 4 exciting and different buildings set in a lovely setting, is wonderful. The rooms are all presented so we'll, and are cleaned to a very high standard. Should you want to be close to Norwich Town centre, or ideally placed for travelling, this is the hotel for you. It's exceptional.
Negative section of review
Nothing really... very good place.
Positive section of review
the flat was beautifully clean and with everything we needed (including tea towells ,washing up liquid, toilet rolls etc which plenty of people skimp on) It was a really spacious flat with a lovely hot shower.
Negative section of review
the single bed was ok but I could feel all the springs in it. maybe could do with a mattress topper.
Positive section of review
The staff were very good and the location was fine; but all the local amenities closed at 2130hrs! Comfortable room and a very good standard of breakfast.
Negative section of review
There was no parking for our van as the only car park was multi-storey and the height restriction prevented us parking there. The alternative of parking on the street in that area was not attractive!
Positive section of review
Setting was amazing, room large enough for wheelchair to get in and manoeuvre safely. Easy to get to dinning room and bar.
Negative section of review
car parking for disabled wheelchair users would be easier if closer and on level ground. Main door a little heavy and a slight step but door anchors back.
Positive section of review
Staff friendly and attentive, dinner and breakfast both excellent and the most breath-taking view from the hotel.
Positive section of review
I went for the Manchester United match and I couldn’t fault the location, it was excellent. Had a lovely stay
Positive section of review
Great location. Wonderful food
Negative section of review
Nothing
Lower Swanwick, United Kingdom
Positive section of review
food, helpful staff
Positive section of review
Everything
Positive section of review
location
Negative section of review
mold in shower unit and miniscule size of bathroom. Toilet caulking was not holding toilet in place.