1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
An amazing room, we had the suite, staff were very friendly and welcoming. We didn't have breakfast, so can't comment! Bed was spacious and comfortable. The room was very clean.
Negative section of review
Nothing!
Positive section of review
Comfortable, good facilities, great menu, helpful staff, lovely location by lakes is a little out of town and through an industrial estate
Negative section of review
Accidental overcharge, hotel immediately said they would sort, took a few days but v hard to get through by phone or email in the meantime
Positive section of review
You can get to the hotel easily by underground or bus. There is a Tesco close to it. The beds are quite comfortable.
Negative section of review
You can not shower properly because after 1-2 min it pours only hot water. You can not open the bathroom window. The walls are too thin and can hear almost anything happens in the hotel.
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent location opposite St James Park! Room was compact and cosy but fine for one person.
Negative section of review
Breakfast was a bit disorganised - running out of items like mugs for tea and some of the food. What was on offer was fine.
Positive section of review
Mark was very welcomeing
Negative section of review
Nothing
Positive section of review
Great staff and helpful
Negative section of review
Shower is a bit moldy
Positive section of review
Location, staff, food.
Negative section of review
Bigger bed but that's because I'm use to a super king and going into a double is always a shock 😉
Positive section of review
proximity to venue
Negative section of review
not updated nor modern - tatty. Poor quality fixtures & fittings, mattress, bathroom etc etc no basics, certainly no frills - Premier Inn better value. Had to ask for shower gel, hand soap.
Positive section of review
Location
Negative section of review
Crap and worn out, to expensive
Positive section of review
Location
Negative section of review
impossible to register for breakfast