1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely little place, just right for my needs. Very close to city centre and arena Relatively quiet also considering location Very good value for money for a small family or couples Very clean
Negative section of review
Could do with a pair of scissors and a small knife No toiletries as promised WiFi refused to appear, this was reported, but it still didn't work
Positive section of review
The property was clean and basic just what we needed for one night full kitchen with everything you need (except mugs). Right in the center and close walking distance to NCP parking.
Negative section of review
The bed wasn't the most comfortable but for one night it was fine and there were no mugs in the kitchen so bring your own I had my travel one.
Positive section of review
The location was ideal for the purposes of the trip- to attend a gig in the O2 Academy & to get into town.
Negative section of review
Room was very basic- TV was really small & wasn't working to start with, had to wait over half an hour for maintenance man to come sort out. Shower was either boiling or freezing cold & the cubicle is literally in the same room as the bed. No kettle or hairdryer. All in all- a little too basic for the price in my opinion.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Beautiful property, our room was amazing, the grounds are lovely to walk in
Negative section of review
Nothing it was amazing
Positive section of review
The staff were very friendly and helpful. The bed was comfortable.
Negative section of review
The room was incredibly small! Only just enough room to shuffle around the bed. The fold down 'desk' was completely unusable for lack of space. I suspect the room was designed as an annex to a suite through the dividing door. The bed was designed to fold up into a sort of wardrobe. So the bedside lights and reading lights were hidden by the sides of the box for the bed and completely useless. It was a quite incredible arrangement. There was a folding stand for a suitcase but nowhere near enough floor space to use it. Oh, and there was a shortage of coffee sachets - the staff tried to find some but said that 'house keeping' had gone home.
Positive section of review
Breakfast very good. staff polite and attentive.
Negative section of review
could have done with air con or a fan in the room.
Positive section of review
Beautiful house in a lovely setting.
Positive section of review
View style modern area
Positive section of review
Staff and breakfast
Negative section of review
Bedroom and bathroom full of cobwebs, shower cubical especially. Windows filthy and in need of cleaning and painting urgently. Wallpaper hanging of ceiling badly.
Positive section of review
All is good but ..
Negative section of review
The entrance door does not open until someone comes from inside and opens the door and Some of the neighbors told the house owner that I was annoying