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2
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Positive section of review
Clean, quiet and have a bus stop outside. Retail park is opposite the hotel.
Negative section of review
Safer in the room is not work.
Positive section of review
Bit disappointed with our stay - didn’t feel like a 4 star hotel
Negative section of review
Provided the following information via email after being asked for feedback but got no reply after our stay in Feb 2024. We requested more pillows as the ones we had were very flat. At the same time we also asked for blankets as the room was really cold and despite turning the heating up over an hour later we were still cold. We waited and waited and had to call reception again regarding this and were advised no blankets but extra duvets were delivered instead - this helped but shouldn’t have had to ask twice as this was embarrassing. There were 3 of us staying in the room and only 2 teabags provided, again had to ask twice for these despite asking at the same time as the blankets. Need to provide adequate supplies for at least 2 drinks per person per night. The lights in the room were a little confusing as there was a long delay turning them on, even the porter wasn’t sure when first showing us to our room. We had difficulty turning the bedside lights off in the evening none of the bedside switches seemed to work, turned them off at the door. We were too embarrassed to contact reception again as after the second call we didn’t feel comfortable doing so. Even though there is a microwave in the room - there is no cutlery or crockery if we were to have used it.
Positive section of review
Location was ideal for the gig in Montpellier Park, short walk.
Negative section of review
Faffing about with the app to get in, although fine once I had collected the fob from the room. Noisy location, presumably from a local bar until 12-1am earplugs were provided though
Positive section of review
Clean, comfortable room. Private car park. Good location.
Negative section of review
Basic overpriced continental breakfast.
Positive section of review
It had every aspect that I was looking for.
Negative section of review
Nothing wrong.
Positive section of review
Historic hall, beautiful gardens
Brighton & Hove, United Kingdom
Positive section of review
Good location, good sized room
Negative section of review
Unpleasant drains smell and some parts of the hotel seems dated and need a refurb eg the rooms and foyer. The double glazing is old with condensation on the inside which for an exec room with sea view was disappointing. We received free parking as compensation which we appreciated. Staff were friendly, breakfast was good.
Positive section of review
The dinner was good.
Negative section of review
Room needs over all and the breakfast could do with a new cook
Positive section of review
location
Negative section of review
small room, breakfast not included for the price we paid, old matrass was very uncomfortable,
Positive section of review
Location