1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This property is not fully equipped to accommodate 8 people not enough seats in the living room and not enough crockery . There was a dirty dish in the cupboard ,the handle was broken in one of the bathrooms. and there was damp patches in one of the bedrooms. We also had an issue with smoke alarm as the battery needed replaced and made a constant beeping sound. Requested this to be replaced no one arrived and we eventually managed to remove the cover and take the battery out .
Positive section of review
The staff were amazing especially Gary and Amanda, they went out of their way to make sure we had everything we needed, breakfast was stunning, I was in room 11 which was a beautiful room perfect for me very clean and quiet definitely 10 out of 10 and I'm definitely staying again and will be telling my other friends and family where to stay when they visit
Negative section of review
Nothing
Positive section of review
I like the location and the hotel reception very clean. Staff was a little abrupt but when i complained i had no heating. They soon come with an electric heater so i cant complain about the help.
Negative section of review
The rooms need updating. Floor was in a bad state. Beds on wheels and no brakes so kept moving. Very small rooms.
Positive section of review
It was a cool movie themed room, big tv which was nice for watching something in the late evening after a busy day/ early evening exploring. Staff were really friendly and welcoming.
Negative section of review
Unfortunately our room was next to an alarm that was going off in the hotel, it was more of a system alarm so the beeping of a battery running out, which ruined our nights sleep. We did tell the staff and they did appolagise. As well as this we seemed to also have the water pipes going through our room so there was lots of loud noises sadly. The bed which was advertised as a double was actually 2 singles pushed together which was also not very comfy when you land over the join of the beds. It’s a cool building, lovely staff and very central but for the price my partner and I felt a little let down, especially as we had paid a little extra for a themed room.
Positive section of review
Highly recommended,staff was incredibly friendly and accommodating,always going out of their way to make me feel at home.The room was very clean,contained all the amenities.
Negative section of review
sometimes there was no signal or wifi,but that wasn’t such a problem,it works most of the time
Positive section of review
Location and comfort of the hotel as we had a real early morning flight. All staff we met were very nice and helpful
Negative section of review
Menu in bar. Didn’t give much choice and what we did order was very disappointing
Sutton under Brailes, United Kingdom
Positive section of review
Lovely quiet location Lovely quaint cottage Cosy feel
Negative section of review
Needed decorating throughout Needed to be cleaner in places , ie many cobwebs & spiders , some crockery unclean , garden needed some maintenance
Positive section of review
Just beautiful every think spotless
Negative section of review
Nothing to dislike
Positive section of review
The location and peace
Negative section of review
All worked well. Shower was a little cold rather quickly. I was told five mins of hot water, but it was more like two mins. But everything was comfy. Good WiFi. Decent size fridge for a caravan.
Positive section of review
Lovely spacious room
Negative section of review
Food was basic - breakfast tasted strange - maybe need to change cooking oil