1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Only had a short overnight stay .....but our room was clean and comfortable. particularly enjoyed the welcome glass of prosecco!! Would definitely stay again if needed.
Negative section of review
Nothing
Positive section of review
As we came by train, we were on foot and using public transport so the walk up the hill was rather strenuous! We enjoyed using the hot tub a few times.
Negative section of review
Expected use of washing machine as this was listed on the website.
Positive section of review
I liked the young man at the desk when we arrived, he was friendly and efficient and also offered to help with luggage.
Negative section of review
For it being as clean as could be the carpets are a bit tired .
Stansted Mountfitchet, United Kingdom
Positive section of review
The evening meal offering was just what we wanted. The choice was reasonable and not too pretentions, as was the price
Negative section of review
Too much feedback being asked for The client does not gain any benefit form it - all the advantage goes to the vendor
Bowness-on-Windermere, United Kingdom
Positive section of review
Lovely clean rooms, very central. Great place to stay. Will be booking here again in the future.
Positive section of review
Breakfast was excellent. Reception excellent. Staff in all areas Excellent.
Negative section of review
Motel areas starting to look a bit tired. Motel rooms starting to look tired.
Positive section of review
The breakfast was outstanding. The room was clean and comfortable
Negative section of review
We had an evening meal at the hotel. We ordered from the basic daily menu. We were not told about the special meals on the blackboard. That meant we ended up with soup and burger and chips ( the wagyu burger was not available) when we would have preferred steak. All the staff were very pleasant but they were all young and when we asked a question they had to go elsewhere to get the answer.
Positive section of review
Location was nice and so was the breakfast but otherwise...
Negative section of review
Beds weren't cleaned, and really uncomfortable - wouldn't recommend.
Positive section of review
Great breakfast.
Negative section of review
We paid for a superior double room,when we got to the hotel there wasnt one available.
Positive section of review
Nothing
Negative section of review
Discusting place .Hair everywhere the sheets dirty dirty facilities everything was just so poor I don't recommend to no one