1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff at The Plough made me feel welcome as soon as I arrived. A great location and very easy to access. The room was spacious and comfortable and they provided a fantastic breakfast in the morning.
Positive section of review
Lovely hotel, breakfast was delicious, staff very polite and courteous, large rooms and bathroom. It was located on a bus route and we chose the hotel as it was close to family who live there.
Negative section of review
Noise from other residents and the floorboards in room creaked really badly.
Positive section of review
The large rooms and hallways. The grandness of the foyer. The calmness of a fully booked hotel. Best breakfast I’ve ever seen in a hotel. So many options.
Negative section of review
I think that some oil diffusers in the hallways and rooms would help with the ambiance. Especially coming up from the spa it would continue the flow senses wise. I like the smell in pentahotels. Sure they use white tea and jasmine or something of the like. That adds extra feels.
Farrington Gurney, United Kingdom
Positive section of review
Cereal milk tea and coffee supplied .Beautiful studio apartment everything you need was supplied.
Negative section of review
Nothing to dislike
Positive section of review
Lovely building very clean gardens beautiful and room nice hot water
Negative section of review
Nothing
Positive section of review
The hotel staff were fantastic very friendly and very attentive
Negative section of review
Nothing
Positive section of review
Very convenient location and unexpectedly good breakfast.
Negative section of review
Thin walls and doors make you hear everything going on in the corridor and rooms next to you. Draughty windows and thin and thin quilt make it quite cold at night. Wi-fi disconnets once you stop using your phone.
Positive section of review
Location
Negative section of review
The room we booked said we'd have a mini bar and a coffee machine!!! We got a kettle and no mini bar.
Positive section of review
Location
Negative section of review
Housekeeping didn’t clean. Bathroom not cleaned very well, bed wasn’t made up properly. Dinner Menu uninspiring. Lunch time menu very good. All staff very pleasant.