1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were amazing and so accommodating. The turnaround house was clean and very comfortable, we didn't know that you could actually rotate the house until we arrived so that was a welcome surprise. The toilet and shower are private and very clean. There was also our own wee fire and outdoor seating are which we enjoyed toasting marshmallows and having a wee drink. The buggy ride was a great hit and the fishing also. We also tried out the hot tub which was very clean and had a beautiful view. We watched the sunset from the private viewing area up on the hill aswell and it was just stunning. We thoroughly enjoyed our stay and will 100% be back again. 😁
Negative section of review
We could not fault waterfall caves at all, everything was perfect😁
Positive section of review
Rooms very good size staff friendly breakfast lovely and tea or coffee free all day great value for money good location to shops train stations
Negative section of review
When the smoke alarm went off when I was asleep made me very stressed but it was a drunken Guest but staff was very Apologetic
Positive section of review
Great location super close to tube and water front. Reception were amazing, bar staff not so great. Hence why we only used the bar once.
Negative section of review
Bar staff and bathroom in our executive king room wasn’t great for the price we paid. The shower was pretty poor - not a power shower and if someone opened the door while on the toilet you would of been hit.
Positive section of review
Excellent location & surrounding area. All staff very friendly & helpful.
Negative section of review
Unfortunately the Pub was not open in the evenings which would have been useful.
Positive section of review
Breakfast was good, the pool area was good. Staff was amazingly friendly.
Positive section of review
Excellent equipment, more than enough space for 2 , very quiet place.
Positive section of review
Value for money.
Negative section of review
Bed not being King size
Positive section of review
Room was nice
Negative section of review
It was very warm, I think a fan would have helped & possibly the option of thinner covers
Positive section of review
Convenient
Negative section of review
Restaurant closed Sundays, food in restaurant ok but pricey for what you get, rooms a bit sparten given the cost
Houghton le Spring, United Kingdom
Positive section of review
Everything