1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location of the hotel to the north terminal at Gatwick was fantastic! so easy you walk through a connecting tunnel straight into airport terminal, if you are flying from the south terminal it was really easy to get to on the monorail right outside the hotel and they come along every 3 minutes so perfect location. Rooms were very Clean and tidy, lovely shower and lovely little extras like toiletries, shoe shine, sewing kit etc. overall very happy
Negative section of review
The beds were far too soft it was literally sinking to the floor and really hot during the night. The food and drink in the restaurants and bars were very expensive with a service charge of 12.5% automatically added to your already expensive bill.
Positive section of review
Excellent location. Room was very clean, bit small but had many amenities. Staff was very friendly especially cleaners and reception staff. Close to two tube stations, Circle line stop literally outside the hotel. A lot of food options near as well. I absolutely recommend it.
Negative section of review
Bit pricey but location makes up for it.
Positive section of review
The hotel very much fulfilled the promise of the photo! It is in a lovely private square, surprising in a location very close to Victoria, though it was so quiet, you could not believe it. The beds in the room, both large doubles!
Negative section of review
I have no negative comments
Positive section of review
A lovely understated country house hotel, very relaxed with friendly staff. Rooms are comfortable, generously sized and well equipped. Hotel not trying to be trendy or hip just comfortable with itself.
Negative section of review
Room was a little chilly at night and the radiators didn't respond when we turned up the thermostat however we did not bring this to the attention of the staff as we could cope.
Positive section of review
Luckily for us both of our stops were on a Tuesday, so we were able to dine from the Hungry Horse evening meal bargain menu. Excellent range of breakfasts to choose from, good sized portions!
Positive section of review
It was a lovely building with a fantastic location very friendly staff and great service. Dogs were made very welcome
Negative section of review
Parking can be a challenge- I would recommend booking a £10 parking space
Positive section of review
The beautiful grounds and views. It was very clean too.
Negative section of review
The fan in the bedroom was dusty and the extractor fan in the bathroom wasn’t working.
Positive section of review
Location & building
Negative section of review
Evening meal very disappointing and breakfast let it down
Positive section of review
Nothing
Negative section of review
Everything I advice you to not deal with this person: N & C CARLISLE +44 7768 169282