1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent choice of pillows on the bed in terms of softness etc. Very standard in terms of facilities, but did the job for a night. I was really high up too, which was pretty cool for views! Would definitely stay again if I needed another overnight stay in Derby.
Negative section of review
Rooms felt a bit clinical, could have more home comforts, maybe an additional chair. But aside from that, nothing!
Positive section of review
Nice comfortable clean bed. Plenty of drinks sachets and milks. Good breakfast time for me and very nice breakfast included in price. Would stay again.
Negative section of review
Flight of stairs.
Positive section of review
Staff were excellent, helpful and polite .receiving a complimentary drink because we booked through Booking .com was a pleasant surprise.
Negative section of review
Not been able to access our Room because the card key wouldn't work and having to be put in an other room without our Belongings till the next morning was a huge disappointment.
Positive section of review
The room and breakfast were exceptional and the proximity to attractions and shopping is excellent.
Negative section of review
The parking area needs upgrading.
Positive section of review
Central location. Nice staff. Nice big room. Possibility to leave luggage last day
Newcastle upon Tyne, United Kingdom
Positive section of review
Good location with easy access to the city centre quayside and central station
Negative section of review
Nothing
Weston-super-Mare, United Kingdom
Positive section of review
On the see front and you can have pets and breakfast was good
Negative section of review
That your pet had to been with you all the time ,if you gave a cage should be able too leave your pets in especially having breakfast ,trying too keep hold of your dog why eating and had to have someone with you so you could go and get it ,very poor and being separated because you have a dog ,been here a few time been good ,but giving us this form when we got there wasn't good ,if I knew I would of cancelled and the beds was hard and small for a double ,so unless changes that dog can stay in a cage for breakfast won't be coming back and will not recommending you
Positive section of review
breakfast great, facilities and general service great
Negative section of review
dinner was slow in service - ?understaffed in kitchen
Positive section of review
Location and that dogs are allowed!
Negative section of review
Bit tired, certain areas need decorating
Positive section of review
Not Appicable
Negative section of review
Registration No. of car could have been easily recorded on arrival to save problems with trying to trace car ownership should anyone be unfortunately blocked in.