1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location-wise, it forces you to walk along the river to the city centre which is a pleasant experience that allows you to see more of the city. As for the facility, room-wise, I would say not to expect too much in terms of looks but the completeness of what you need for a short stay is there (i.e., a decent bed, a simple make-up table, a small wardrobe, a kettle, WiFi, etc.). On the other hand, however, the toilet was very pleasant to use. The hosts were also very prompt in giving me details about my stay and helpful on the day of check-out when I had trouble returning the keys. Overall - good property for a short stay in York.
Positive section of review
It was a very picturesque pub with a lovely garden which, as the weather was lovely, we enjoyed sitting in for lunch. We had a lovely meal in the bar that evening and a drink in the garden. Your breakfast choice was ordered the evening before and cooked fresh for you in the morning ready for your selected breakfast time. We had only booked for one night but liked the place so much enquired about staying another night. Andy was very helpful and found another room for us, so we stayed for two nights.
Negative section of review
We had booked a compact double but as it was such warm weather the room was hot at night, so we needed the window fully open. The road was noisier than we expected so our sleep was a bit disturbed. The room they found for our next night was at the rear of the property and was much quieter.
Positive section of review
Lydford is a wonderfully historic village and the Castle Inn matches it perfectly. We were made to feel very welcome as soon as we arrived and the good service continued throughout our stay. The room was quiet and comfortable. We had a meal in the evening and it was delicious. If you're looking for something a bit special I would certainly recommend here.
Negative section of review
Everything was just as we would like.
Positive section of review
Excellent location to the station and taxis, which was good as a solo traveller. Staff in the bar were really friendly and kept me company whilst having a drink in the bar which was lovely. Food was being served and looked good. Lovely old building.
Negative section of review
The room I had was quite small. The original windows are a great feature but also in need of attention. They would benefit from being secured to stop them rattling (it was a very windy weekend), perhaps also some secondary glazing. I also felt extremely uncomfortable in the shower and on the toilet, as the bathroom window looked straight out onto the street with only a thin net curtain. I may have missed something and they could be one way glass, but it didn't look or feel it to me! You really are sat right next to the floor to ceiling window when you're on the loo?
Positive section of review
You get what you pay for, the photos match up to reality. I love how precise the marketing is as it doesn’t fall behind expectation. Lavish room, friendly staff, great facilities. Enjoyed the pool as it gives great view of the city.
Negative section of review
Reception staff could be a bit more organised. I found myself waiting a little too long at check in and check out was the same thing. Polite? yes but need to improve on timekeeping and loading the system beforehand so they’re prepared for guests when they arrive.
Positive section of review
The apartment is in a brilliant location. Clean and tidy, and had all of the facilities that we needed. Great for families. Thank you :)
Positive section of review
Delightful friendly hostel in superb location. Manager Ben could not have been more helpful.
Negative section of review
There is nothing not to like.
Positive section of review
Modern, comfortable, and clean.
Negative section of review
N/A
Positive section of review
Great location
Negative section of review
No bath mat and only one towel each.
Positive section of review
Location
Negative section of review
Room was cold, lights didn’t work, lift didn’t work
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