1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room and bathroom are of decent size, and the communal area is well-maintained. Free parking is provided, and it's a pleasant place to cook our own meals. The price point definitely makes it worth it. However, Cambridge is such a lovely town that one day isn't enough to explore fully. I'd happily return if I find myself back in town.
Negative section of review
Depending on the guests at the time, we encountered some who used the kitchen and chatted past 11 pm, disturbing our sleep. We could also hear the pipes when they used the shower. However, it wasn't too bothersome, and considering the price point, it was still worth it.
Positive section of review
I’ve stayed here a few times now! It’s a great location with good staff and I shared a really nice 4 bedroom room, (with an en-suite bathroom) which had good views of London and my roommates, were very pleasant. Good to see also that the dining or canteen room has been updated!
Negative section of review
Nothing really, but the menu they serve in the canteen is a now unfortunately, a lot more limited than what is used to be!
Positive section of review
Very clean. Staff were really friendly. My daughter slept on the sofa bed and there was no cover or sheet. My husband asked for them and the maid put the sheet and duvet on it straight away. Would go back if going to Blackpool in the future.
Negative section of review
We didn't dislike anything.
Positive section of review
We had a couple of issues, but the staff at reception were informed when we checked out.
Negative section of review
Various appliances didn't work, and we had an issue with some bedding.
Positive section of review
Lovely house and great breakfast. View over the loch was amazing
Positive section of review
The overall impression is of an impressive hotel.
Negative section of review
On closer inspection everywhere, especially the bedrooms and the pool/leisure area are in real need of a good maintenance team for a week. It looks tired and old.
Positive section of review
The amenities are nice. Staff was very polite.
Negative section of review
Room is extremely dark and you can’t open the windows
Positive section of review
The restaurant and lobby decor
Negative section of review
When we entered the room it smelt damp. We later found that this was due to the fact the bathroom had no vent and the room filled with steam when you ran a bath. The floor was dirty and the lampshade on the table lamp was thick with dust. Rooms are very tired and needs updating. It's a shame I didn't read reviews beforehand rather than booking on this hotels reputation which I shouldn't think will stay very good for long if changes aren't made!
Positive section of review
Lovely building and location
Positive section of review
Friendly staff. Location.
Negative section of review
Street noise throughout the while night. I used ear muffs; however, they did not help too much with that. If you are looking for a quiet place to sleep or to chill out, this might not be your first choice. Otherwise, it was a good experience.