1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was large and ensuite was great to have, very clean and good location for walking. Host provided an info folder on arrival on the different locations to visit in the area which was great.
Negative section of review
If you are looking for an early nights sleep - I wouldn't recommend it. It's very noisy outside from pub/club goers (till about 2AM) - perhaps different during weekdays as I did stay on the Friday & Saturday. Hair dryer was not provided - not in my room anyway, haha.
Positive section of review
The room was fine, the staff were excellent. The food wasn't great and was expensive. Would very happily stay again but would eat out elsewhere.
Negative section of review
The food was not good
Positive section of review
The space each of my friends had and to be comfortable in the hosts house. Was able to park right outside the property.
Negative section of review
The fact I didn’t stay longer
Positive section of review
The staff are all very nice. The room was huge and the bed very comfortable.
Negative section of review
WiFi not strong enough for laptop. Bar ill-stocked. No water on the landing (there should have been sparkling cool water). £5 supplement on an already pricey breakfast if you want avocado! Spa very nice but treatments over-pricedm
Stoke on Trent, United Kingdom
Positive section of review
Comfortable room and bed, helpful staff and good facilities.
Negative section of review
Just the location and lack of public transport, not that you can do anything about that.
Positive section of review
Comfortable, good location, great parking
Negative section of review
Could be cleaner, needed a good dusting
Positive section of review
Spacious bedrooms, lovely bathroom
Negative section of review
Travelling from Kent, When I arrived at around 4.30 for a 3 pm check in, my room wasn’t ready, being told my room was still dirty. I Mentioned I had two small children and I had booked this hotel room sometime last year and confirmed I was coming the day before. I was found another room. Parking is good, and registering is easy. But the reception said that if I get a fine to inform the hotel. I think this should be fail proof. I then said that I had tried to phone the hotel a couple of days before, I was on the line a while and no answer. As she said I should phone, I said will my call get answered, she said yes, but I said we wasn’t sure of the location of the hotel and had called while in the car park, as with the nhs signs and the restaurant, we wasn’t sure we had arrived at the correct place. She said she was busy, which I had witnessed from the carpark no one was at the reception and I mentioned I hung up because my call wasn’t answered the day before, so I’m concerned about the carpark situation . Also a problem with the shower head, will not stay in position so makes floor wet, it’s powerful and moves the curtain
Positive section of review
Really had a good time
Positive section of review
Convenient
Negative section of review
Very hot in room a fan would help
Positive section of review
Excellent
Negative section of review
There was nothing what I don't like