1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was fantastic. Access to the beach, many restaurants, tourist sights. The restaurant and café located in the hotel were both wonderful food and service. The spa had many amazing treatment options and pleasant staff! The room was clean and spacious.
Positive section of review
So many things: Good and Accomodating staff Good recreational facilities, the pool, table tennis, casino, and games The entertainment in the evenings by different musical bands Accessibility to major roads, buses and train station
Negative section of review
Just the fact that you have to tell them after 3 days to come clean your room, and i believe its a policy issue with the group of hotels.
Positive section of review
Lovely apartment right in the centre of York, great facilities. Would definitely stay again
Positive section of review
Super close to tube station. Clean, and roomy. Excellent service and facilities.
Positive section of review
Location is superb - beautyful view at the Ben Nevis!
Positive section of review
Location was great for what we were there for
Negative section of review
Bed was uncomfortable, hardly slept both nights. The lady behind the bar was really slow serving and also served two dead largers.
Positive section of review
Lovely room with a good view
Positive section of review
Nice hotel.
Negative section of review
The night didn't really turn out as well as expected. I wanted more.
Positive section of review
Nothing
Negative section of review
Wasn’t able to get in my door without asking a member of staff Room wasn’t ready - tried to move me upstairs despite booking a disabled room and the lift wasn’t working. Rooms were not finished after the refurbishment- lights weren’t all working. Shower was scalding hot