1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Professional but friendly positive staff. Superb views and location woth great transport links I.e. train, taxi, bus. Beautiful outdoor spot for drinks and light lunch. Breakfast was great, good selection of hot and cold foods and variety of drinks, well replenished. Bedding was super soft. Gordon in room which was well needed this weekend.
Negative section of review
I did feel that the room could have been cleaner. There was significant amounts of dust and stains on carpet. Bathroom although main usage areas I.e. sink, bath and loo were spotless there were white splash stains up the back of the door.
Stratford-upon-Avon, United Kingdom
Positive section of review
The gardens are beautiful; useful to be able to park nearer the rooms; there was no heating on in the bedroom. I complained to the reception and the man I spoke to, said heating came on at 7pm. however, when we returned in the evening, the room was no warmer.
Negative section of review
Heating in the bedroom; it is easier to turn the radiator off if too warm, but if the boiler is not on in the whole hotel it is not easy to be warm. Only two biscuits and 4 little cartons of milk, makes the facilities seem very frugal and mean.
Positive section of review
The hotel is nice and was renovated recently. Our room was a bit small but we had everything we needed. The bathroom was really nice and felt luxurious. The bedroom was okay but we stayed for a night and it was very good.
Negative section of review
- The staff wasn't professional and not so friendly, we didn't felt welcomed - Room was very dark - When we arrived in our room there wasn't any towels - The bed is a bit small for two
Positive section of review
Plenty of free parking, bed very comfortable, staff informative and friendly, breakfast excellent, good location and easy to find
Negative section of review
Nothing
Positive section of review
The location was great as it was located across a park and I was lucky enough to get a room with a view facing the park.
Negative section of review
The staff were not very accommodating. They make you feel like you are disturbing them when you approach to ask questions. The breakfast had a very limited selection of food.
Positive section of review
The location was great and Elizabeth was lovely. Breakfast was superb. Will definitely stay again.
Stratford-upon-Avon, United Kingdom
Positive section of review
Breakfast pathetic. We traveled to another location for food
Negative section of review
The provision for breakfast was totally unsatisfactory. Room was Ok but the hotel and the grounds were generally untidy
Positive section of review
Immaculate property and beautifully kept site
Negative section of review
Farmland walk into padstow is beautiful but bring the right footwear for rainy days
Positive section of review
Comfortable rooms and clean, lovely staff
Positive section of review
Breakfast
Negative section of review
High rise tower