1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A great hotel, right in the centre and very convenient for transport links and the central sights. Big rooms, really excellent and tasty traditional breakfast, a lovely bar/restaurant area with good food and drink, and very friendly staff. The gym is small but neat and tidy (and usually empty!). Double-glazed windows so not overly disturbed by the inevitable city-centre noise outside.
Negative section of review
The mattress didn't have a mattress cover under the sheet which was a bit grim, although the bed was otherwise comfortable. No parking (not the hotel's fault given its location) but they have a discount agreement with a nearby Q Park (not sure how much this costs). Guests with accessibility issues should be aware that although there is a lift to all floors, there are a few small sets of stairs and doors to navigate on the ground floor before you get to the lift. The bar/restaurant area is clearly popular so don't be surprised to find an office away-day/seminar taking place there during the day.
Positive section of review
Comfortable room. Very helpful and friendly staff. Meals very good. Ideal for business meeting or social gathering. Relaxed environment with plenty of areas to quietly sit and read. Near to local attractions in Walsall and surrounding areas.
Positive section of review
Everything the room,location breakfast and most of Stephanie and Andrew were so welcoming
Positive section of review
Very clean and good value for money. Great if you're there for a gig at the arena.
Negative section of review
Beds were a bit uncomfortable
Positive section of review
Very clean and comfortable with superb views. Staff very friendly
Negative section of review
Nothing
Positive section of review
The dinner was really nice and the breakfast was very good.
Negative section of review
Had a cold shower, we were in a superior room but it was very noisy. I think we were close to the kitchen. The bed was very uncomfortable. The mattress was awful.
Positive section of review
Ok location. Nice bar and restaurant
Negative section of review
Over priced and bland food n drink.
Positive section of review
Staff
Positive section of review
Great