1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was quiet, spacious and clean, a little dated, but the beds were very comfortable. The location is ideal for visiting Minsmere, Dunwich and Aldeburgh. Best of all was professional service and the high quality of food in the restaurant. Gluten free no problem and all the staff were aware - thank you. We very much enjoyed the breakfasts - lots of choice and superbly cooked. We have stayed before and will certainly return again.
Negative section of review
The television in our room didn't work, but we didn't report this to reception as after busy days out we were too tired to watch it!
Positive section of review
Breakfast was lovely, self service and plenty of choice. Bedroom clean, comfy bed, nice bathroom & toiletries.
Negative section of review
Could have done with a small fridge in room. Fire alarm went off during breakfast, staff did/said nothing and nobody moved to exit, although we were right next to one. Went off after a while. Made a couple of dogs very frightened. If was a drill, it would have been nice to have staff let us know. Would have preferred a nicer view than into other windows of hotel.
Positive section of review
Very conveniently located for the area. The staff are exceptionally kind and professional. Beds are comfy.
Negative section of review
The bathrooms are clean but rather outdated as is the tv whip isn’t a smart one.
Positive section of review
Secure bike storage, helpful and friendly host, lovely breakfast and good company
Positive section of review
It’s convenient and close to my father house.
Negative section of review
It appeared we were in a dog room, which is not what I paid for as didn’t take my dog.
Positive section of review
Everything but 1 thing
Negative section of review
The vending machine only lets you purchase one thing at once, if you do more than 1 then it only charges you for the first item you selected and you have to do it again to get the second item
Positive section of review
The pod style bedroom
Negative section of review
The whole bathroom floor was wet after a shower
Positive section of review
Perfect and Cheapest
Positive section of review
Location was great.
Negative section of review
Was down as having parking but actually only had parking for less than half the rooms. The room was small & the shower cubicle was tiny.
Positive section of review
Location
Negative section of review
Made a complaint and left early asking for full refund Room was filthy and dusty not cleaned well at all found mouldy food down the side and people underwear Not working broken wardrobe and drawers and doors Not worth it Completely avoid Outdated old people home feeling to it Never again