1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stoke on Trent, United Kingdom
Positive section of review
Great property lovely clean and decorated beautifully can’t fault it. The only improvement which is minor would of been the sofa in the living room is very uncomfortable but the beds are comfy and there’s everything there to enjoy your stay easy to get in nice area to park we had a great stay and I would use them again.
Negative section of review
Great property
Positive section of review
Large room, comfortable but a little tired. It had everything you needed for your stay inc extra pillows, lovely clean crisp sheets. Continental breakfast was good as was the full English. Very quiet.
Negative section of review
The shower was in a bath which was extremely slippery, sadly they had run out of bath mats so suggested using a towel.
Positive section of review
Exceptionally clean and very modern. In the heart of the city centre but away from the hustle, bustle and noise. We regularly stay here and wouldn't choose to stay anywhere else now.
Positive section of review
Rooms were comfortable and very clean with the facilities you’d expect for the price. Unlike the 2 well known chains they were far superior with a fridge, iron hairdryer etc as standard
Negative section of review
Nothing for the price tbh other than an overcharge on something at the bar we didn’t have
Positive section of review
Breakfast is perfect, nutritious, they can cater for people with special diets. Special thanks to the kindness of the staff, especially Roland who answered all our questions
Negative section of review
A little far from the tourist attractions, but this is due to the size of the city. You can get anywhere by public transport in 30 minutes.
Positive section of review
Stayed here a few times on business trips. No bar but a short walk to Darlington. Can't fault the rooms and the staff are fabulous.
Positive section of review
The property was very clean and it was a great location as it was close to kings cross station and easy to get around from there.
Negative section of review
Unfortunately the bed was uncomfortable as the mattress was too light and soft for our likely as we could feel the springs on the bed.
Positive section of review
Location was good. Clean and comfortable with nice decor. Spacious with everything you needed in the kitchen.
Negative section of review
No toilet roll holder. Couldn't open windows enough to get fresh air as it was hot. The bin area outside was disgusting.
Positive section of review
once able to contact landlord was able to get code.
Negative section of review
took several phone calls to receive response from landlord.
Positive section of review
Rooms warm as the central heating was on.
Negative section of review
No breakfast No evening food, even to bring to the room. Suggestion to go to the cafes up the road. No bed side clock No normal tv