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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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Kirkby Stephen, United Kingdom
Positive section of review
The staff were excellent for the two days we stayed there. Breakfast was good both mornings with a good choice and excellent service. The accommodation was a little dated and perhaps needed redecoration but it was very clean and comfortable.
Positive section of review
There is a good reason why Newcourt Barton rates highly. It is an excellent property with comfortable facilities. The breakfast was complete, the bed very comfortable and the setting peaceful. Perfect getaway.
Negative section of review
Not the property but our Google maps had trouble navigating the local roads which are typical English country lanes. Suggest planning and not relying on satnav.
Positive section of review
The friendliness and helpful attitude of the staff and owner.Simone and Paul were great hosts.Close to good restaurants and handy to historic areas and shops, good brisk walk gets you there.
Negative section of review
Room is a little noisy for short while late at night, however you must realise it’s above a popular pub and that’s going to happen 😊manageable- balancing up other above benefits, maybe keep some earplugs handy!
Positive section of review
The location is very central to travel to rest of the city. The amenities are very good. The room was extremely well kept and clean. Very desirable stay.
Negative section of review
The pricing could be adjusted. It is a little too expensive.
Positive section of review
The bed was comfortable and it’s a good price. The shower itself was good. Easy check in instructions
Negative section of review
Very basic, plain and feels like student digs. The main issue for me was cleanliness, the bathroom looked like it hadn’t been cleaned in weeks. Practicality wise, very small. The sink is so small you cannot wash your face in it, and can only just aim to spit out toothpaste. There is no where to put anything, no toilet paper holder, no hand towel rail, no shelf and nothing in the shower so everything is just falling over ever where. There are wooden floors throughout making it very noisy and not sound proof. Can hear people upstairs and was woken at midnight and 6 am. The pillows are very lumpy and uncomfortable and you only get 1 each. Handy that there is a kitchen but only had the smallest mugs which looked like espresso mugs so I didn’t even bother to make a cup of tea. Kitchen and down stairs is lovely and modern but not really set out like a guest house so you feel like you are trespassing in someone else’s home and using someone else’s things. My partner struggled with his asthma and found the room very dusty and said there was thick dust under the bed that looked like it had been there for months. Overall the rating this has doesn’t match the experience it’s a 5 at most.
Positive section of review
Breakfast absolutely excellent. Wide variety of choice, service excellent, quality ingredients
Negative section of review
A window that opened easily for ventilation. But we were on the ground floor, by request.
Positive section of review
We needed a dog friendly hotel . Absolutely spot on for making us and our pooch welcome
Positive section of review
Great location ,lovely hot tub ,clean and comfortable
Negative section of review
Nothing ,all great
Positive section of review
Friendly staff Great location Easily accessible
Positive section of review
Convenient, clean & comfortable
Negative section of review
There was no sheet or pillows for the sofa bed
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