1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The breakfast was very good with lots to eat. The break room was also really comfy with great views! Walking distance to the center of town which was very convenient.
Negative section of review
The room was a bit small.
Positive section of review
I liked the restaurant and how polite the staff were. The location was fantastic and it felt like a very safe area to stay.
Negative section of review
The bathroom was very dated and the room could have done with a bit of extra care with cleanliness, particularly the headboard on the bed and the walls next to the bed.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location and value, and very accommodating staff (interacted with 3-4 different people, and all were great!)
Negative section of review
Was unlucky to get a snorer in my dorm room one of the nights
Positive section of review
The location and the lovely young girl who greetes us ..Served us our drinks and breakfast!!
Negative section of review
No soap at basin in bathroom No soap in dispenser in the shower No tea coffee or milk in room to make a hot drink...absolutely disappointed after paying 80 pounds!!
Positive section of review
Room was clean & tidy. Very handy location for the trainstation.
Negative section of review
Shower/bathroom was a little tired.
Positive section of review
staff were all polite. Breakfast was good. lots of choice
Negative section of review
The room we were allocated needed recarpeting and redecorating. We had a great view of a rubbish skip and bins from the window. when checking in I requested a refurbished room but was told this was at extra cost which I was not prepared to do. Booking.Com need to ensure their customers get the refurbished rooms at this property.
Positive section of review
Great decor and facilities. Close to all amenities.
Negative section of review
The traffic noise starts so early in the morning. Sadly the wooden blinds don't keep the bedroom dark enough.
Positive section of review
Manager was pleasant and accommodating
Negative section of review
Air con didn’t work, repairs going on in the next room at 8.30 and breakfast staff in one of the dining rooms were rude
Positive section of review
Great location with good breakfast
Negative section of review
Attendant at desk when arrived seemed more interested in his phone than arriving guests with no enthusiasm.