1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very dated. We were cycling the Wolf Way and chose to eat in the hotel. The kitchen was totally disorganised - one meal at a time and one of the party still didn;t get his dinner. he had to go out for a sandwich from the all-night shop across the road.
Positive section of review
The Bulls Head is in a great location and the recent refurbishment is modern and fresh. Good size TV in bedroom. Very welcoming for dog owners and the doggy welcome pack was a nice touch.
Negative section of review
Sadly since our last stay and the refurbishment a cooked breakfast is no longer an option. They now only provide a continental breakfast which is served in your room. This isn’t very practical as the room was quite small and there is only 1 chair at the desk. The change of breakfast arrangement is not highlighted on booking.com which was disappointing as we probably wouldn’t have booked.
Positive section of review
The host left a selection of basic food and drinks for our arrival which was unexpected but very welcome.
Positive section of review
Hotel was in a good location and walkable to everywhere we needed to go. Breakfast was good.
Negative section of review
The noise from the bar beside hotel was very loud on Friday and Saturday night. As this was a family room it was totally unacceptable. The boom boom noise was just vibrating through the walls. Another problem was that there was nowhere to hang coats.
Milford on Sea, United Kingdom
Positive section of review
Warm welcome from reception, Breakfast and Dinner in the restaurant were excellent
Negative section of review
We arrived at 2.30pm , rooms are not ready until 3pm which we were aware of, we checked at 3pm room not ready and told we would be contacted in 10 minutes, chased again after 30 minutes and again after a hour, we would have been impressed if offered a cup of coffee while we waited for a hour and consider that would have been great customer service. One thing to note if you select” pay at property”we were charged immediately on reservation and having had to cancel our original booking and rebook I had to chase for repayment 5 weeks after the payment was taken, Steve the general manager sorted this following one email so good service
Positive section of review
Brilliant location. Lovely hosts . Breakfast exceptional.
Positive section of review
The room had a good bathroom, a TV
Negative section of review
It's a small room, you can't open the window
Positive section of review
Friendly staff great location
Negative section of review
Too warm
Positive section of review
Location and friendly staff
Negative section of review
Unfortunately the parking code didn’t work for us .we paid the parking fee completely
Positive section of review
Clean, friendly, location
Negative section of review
Not enough lifts. Had to wait a while to wait.
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