1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I organize student travel, and brought a group of 13 to Loch Chambers in April 2024. Parking at Loch Chambers, which is run like an AirBnB (there was no staff on site when we arrived), was tricky, and directions to get room keys were a little tricky, but we figured it out. Rooms were very clean and spacious, and beds were comfortable. Showers were hot and we had no issues with water temperature or pressure. Location was great, right above a cafe and gift shop, and in a very walkable part of Fort Augustus. Rooms were easily divided, with good group bed configuration, to allow for privacy between guy rooms and girl rooms. While we were told the wrong start time for breakfast at the cafe, the food was good and fast, and affordably priced. Gift shop was cute! We would definitely stay at Loch Chambers Caledonian Canal again!
Negative section of review
Parking was a little tricky and getting keys was a little complicated, but we figured it out. We received info from the property that breakfast started at 10am, so changed our day plans to fit that expectation, but when we arrived downstairs at the cafe to eat, there was a sign on the door saying we could have come at 9am, which would have been helpful--we changed our tour time somewhere else because we thought breakfast wasn't available until 10am and there didn't seem to be other affordable breakfast options nearby. Regardless of this, we would not hesitate to book at Loch Chambers again.
Positive section of review
A warm welcome from Lilly . An easy and fast check in with details explained clearly. A.great spa, which has sauna steam whirlpool and swimming pool. All kept clean. Also a small gym on site . Lovely breakfast. With great choices . The selection of fresh fruit was nice. Great service in the restaurant by Dev.. His attentive customer care was noticed. And the chef Ella for making an amazing omelette at our request
Negative section of review
We only stayed for 1 night, so it may seem unfair. However, just a bit of constructive criticism follows. The gym may benefit from a little uplift And , not the hotel fault but they are not located in the centre of town so of you do not take a taxi or do not drive , it a little bit of a walk from the bus stop. Once you bear that in mind ilthe walk is doable
Positive section of review
The hotel is very close to St Pauls and within walking distance to many attractions. The reception staff were friendly and helpful. We really liked the decor and the attention to detail in the styling of the hotel. Our room was quiet, spacious and immaculate.
Negative section of review
Nothing
Positive section of review
Spacious for a couple. Felt like home with lovely little touches. Decor was sympathetic with the building. The local public house was very friendly. Everything was provided.
Negative section of review
Bits look a little tired. Door in lavatory could do with a good clean. Lots of cobwebs in all the corners and on the lights. I am a cleaner by trade and was so tempted to clean it. The courtyard garden could also do with a little bit of tlc.
Positive section of review
Tremendous service. Beautiful property. Really nice breakfast. Thank you guys so much you are both 2 very humble and kind people. The room and stay was perfects
Positive section of review
The caravan was great , fitted with everything you need . The owner was very friendly A+
Positive section of review
Easy to find. Staff were helpful and friendly, room was bright and clean.
Positive section of review
Location was great for an overnight stay. No transportation was needed.
Negative section of review
Nothing
Positive section of review
Staff was helpful. The room was nice, clean and calm.
Positive section of review
Loved it, staff were really great and helpful
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