1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
No breakfast was provided, it was bedroom only; (for breakfast, for an extra cost, there was a independent restaurant nearby.) The hotel was very convenient for the railway station and there was a convenience shop and and a choice of a few cafes/restaurants close to the hotel. The hotel did provide evening meals (although I met up a friend and we took our meals elsewhere.) Satifactory tea/coffee making facitilities were provided in the room. There was a separate private entrance for the guests. Very little noise was heard from outside the room, even though it was a public house as well as a hotel. The price was reasonable for the accommodation provided.
Negative section of review
The room was fairly basic. It consisted of a bed with sheet and duvet and two fairly flat pillows. There was no bedside table and no bedside light. Illumination was provided from a low wattage bulb ceiling light. (A table and wardrobe were provided and were useful.) Shower facilities were provided (including towels) and the shower was effective, although the fittings to the shower cubicle required attention. A television was provided, but was inoperative because there was no remote control. The room itself had no windows; the view from the one window (located in the bathroom) was uninspiring. Overall, the room and facilities reflected the reasonable price charged.
East Grinstead, United Kingdom
Positive section of review
The room was nice and clean, the bed was really comfortable. The wardrobe had plenty of hangers. The shower room was clean and well equiped. There were plenty of towels available. The breakfast buffet was really well organised and the selection was very varied. It was also easy enough to ask for a to-go box for any extras. The bar is also a very nice and quiet area. The pool and hot tub in the spa are a nice relaxation spot. The hotel is a bit of a maze, but the staff was very helpful in guiding me to my room.
Negative section of review
Nothing
Positive section of review
The room was on the ground floor near reception so ideal for our stay as my sister has limited ability. The staff were so kind and thoughtful. One of the receptionist took our cases to the room. Everywhere was clean and tidy. The breakfast was exceptional considering the price we paid. A continental and full English selection was available.
Negative section of review
We thought the dinning menu was very limited and decided not to have a meal.
Positive section of review
Lovely airy twin bedded room, spacious and very clean. Staff were very welcoming and friendly Breakfast was great, plenty of choices. This is our second stay and we would definitely return in the future.
Negative section of review
There was nothing not to like.
Positive section of review
Good location, free street parking, friendly host, good room facilities and extras, good breakfast, would recommend.
Negative section of review
Nothing
Positive section of review
The Breakfast was excellent - prepared individually to our own requirements. The location was very good and quiet
Negative section of review
Nothing!
Positive section of review
Bed super comfy, lovely rooms and staff were so nice. Able to check in earlier which was great.
Negative section of review
Nothing.
Chapel Saint Leonards, United Kingdom
Positive section of review
Mark and Liz are exceptional and nothing is too much trouble. Will definitely be going back.
Positive section of review
Great location , clean and comfortable
Negative section of review
Nothing
Positive section of review
I liked the decor and the age of it
Negative section of review
Could of done with a few higher comfortable chairs with arms to sit in, but thats only cause im tall with a bad foot and back the easy chairs were still comfy just harder to get out of. But thats not a criticism just an idea for them