1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is great, staff are super, nothing is too much trouble the hotel is dated but that’s a good thing… our room was huge, with 2 comfortable double beds- bathroom had a shower and a bath. Breakfast was lovely , plentiful and was served until later than advertised Pool & gym included in the price - amazing! And great facilities within … even had a swimwear drier .. what a treat!!
Negative section of review
Our room was booked quite late and so I can understand why the room was best available- outside our window was a very noisy extractor fan -I did enquire about alternative room and was right away offered another room - lovely with a sea view but smaller so we stayed in our original one - the fan went off at 9pm so it wasn’t actually an issue in the end - but again staff were super helpful throughout
Newcastle upon Tyne, United Kingdom
Positive section of review
The staff is friendly, helpful, professional and fast. The property give you what promised on the website and through the photos.
Negative section of review
The management should renew matresses, then it will be a perfect city centre four star hotel.
Positive section of review
The room was clean & comfortable, it was a tad small and our window was broken so quite noisy from the street below
Negative section of review
The room was adequate for what we required except o hot water Sunday Morning so couldn't take a shower
Positive section of review
It is a very nice hotel, with friendly helpful staff. Good location for the beach and shops. Very quiet.
Positive section of review
Pleasant airy room with good facilities, fridge, TV etc. All furnishing clean and of good standard.
Negative section of review
My room (No 2) had one small window with absolutely no view and noise insulation between rooms (Banging of doors, use of shower etc) was disturbing. In fact I left a day early.
Positive section of review
Perfect location to catch a very early flight. Comfy bed. Helpful and friendly staff
Negative section of review
Nothing to report
Positive section of review
Easy self check in, and great room with all the amenities needed.
Positive section of review
Old fashioned, quirky
Negative section of review
Car park charge a bit unusual
Positive section of review
Staff were brilliant
Positive section of review
Location is great