1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff was very friendly and accommodating. Right away, we were told where we could park our car, and we were also told that we were welcome to leave it on our last day in the city after checking out. The room was spacious with large windows letting in lots of light. There was also a sink in the room which was very convenient. The complimentary breakfast was very nice with a wide variety of items. All the staff wore a kilt and sporran in the mornings, so it clearly caters to tourists, but this wasn't off-putting or overdone. The most fun part though, was the Scottish music every evening in the front room! I wouldn't have cared if the music was particularly Scottish or not- live music is always a plus in my book.
Negative section of review
My only gripe with the room was the old carpet which was coming up in corners and could stand to be replaced. The bathrooms were also rather far from the front room where we stayed.
Positive section of review
The rooms were fantastic, comfy beds, fresh towels - the kitchen area was perfect - it even had tin foil! The lighting around the ceiling gave the room a vibe.
Negative section of review
It was all fab!
Positive section of review
Loved this property, staff were incredible, fantastic location & beautiful little town.
Positive section of review
Breakfast was excellent and the location is very good with the Botanic gardens nearby.
Negative section of review
Our room was a little small, but friendly staff moved us to a bigger room, very happy 😊
Positive section of review
Perfect location! Roof top bar.Hotel itself,room. Breakfast. Staff
Negative section of review
When being told at check in the roof top bar opens at 4pm,they failed to tell us u need to book even for just a drink.
Positive section of review
Nice staff, good access from car park
Negative section of review
Room too hot and AC didn't work
Positive section of review
Ease to get to stations nearby
Negative section of review
Restaurant closed during stay
Positive section of review
Very good for both
Negative section of review
N/A
Stratford-upon-Avon, United Kingdom
Positive section of review
Nice place
Negative section of review
Bar TV limited on what sport could be be shown
Positive section of review
Location
Negative section of review
No one to speak to at the foyer. Average rooms but good value . One towel only for two people. The big turn of and really big was our room smelled badly of smoke and vapes and if we hadn’t been so hustled at checkin or we had time we would have moved rooms or hotels .