1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful location by the river. A nice walk along the town path into the city. The restaurant was a lovely room full of character and you can see the river running through the mill building. A good breakfast. Our room was bright and clean with views of the river and fields beyond, with a large bathroom also with a window. It was nice to hear the sound of running water from the river, although earplugs are supplied if needed. :-)
Negative section of review
The bed was a bit on the small, staff could have been more welcoming and friendly.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Lovely property with a nice breakfast and friendly staff. The estate is beautiful and green and a little bit out of town which is nice and relaxed. Breakfast was a buffet with hot food (full english breakfast), fruits/yoghurt, toast, and pastries.
Negative section of review
Rooms are basic, but that was what I expected. No mini fridge in the room, though basic tea/kettle facilities. Double bed was two singles pushed together, so you couldn't really lie in the middle. Worst thing is that the walls are thin and you can hear your neighbours (we were woken up by somebody coming back drunk at 3am trying to get into their room).
Positive section of review
We were welcomed by Shaun greeted us with a smile, & gave us the keys to our room & told us the times breakfast was to be , our room was lovely 2 single beds, plenty of room & comfortable ,
Negative section of review
There is nothing I didn’t like ,
Chipping Sodbury, United Kingdom
Positive section of review
A charming hotel, with lovely rooms, beds, and bathrooms. Very nciely decorated. The food was also delicous, and the staff were very friendly.
Positive section of review
Lucie is a very friendly and helpful host. Arden House is very well located and being able to park the car there all day was great
Negative section of review
All good
Positive section of review
Well equipped rooms with Aircon, usb sockets, tea, coffee, towels, hairdryer.
Negative section of review
Spot on.
Positive section of review
Comfortable room with controllable temperature
Negative section of review
Part of the carpet was missing - a patch near the wardrobe - which was a bit off-putting but I didn't spend much time in my room, only to sleep and get ready in the morning.
Positive section of review
How helpful and friendly they where
Positive section of review
Location excellent
Negative section of review
No tv in bedroom. No sound proof windows
Positive section of review
Is ok nice hotel
Negative section of review
But we don’t like bathroom is too small