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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
There was blood stains room was dangerous had to pay a £50 deposit which was pathetic. The double bed for me and the lass was uncomfortable the single bed was better and it wasn't enough space for me and the girlfriend would go back again.
Negative section of review
The location the safety the deposit the staff everything
Positive section of review
Greeted well and explanation of hotel given. Added bonus of a games room. Nice bar area. Clean hotel and staff very attentive
Negative section of review
Felt that the decor of the reception looked very similar to a waiting room in a doctors surgery along with the lighting. Rooms quite basic and old fashioned- lots of scuffs on the walls. Breakfast choices very standard
Positive section of review
Lovely British style bad and breakfast, cozy and comfortable room. I liked the breakfast served in the room in the morning.
Negative section of review
A little noisy, not flexible with parking timing
Newcastle upon Tyne, United Kingdom
Positive section of review
Easy to enter, secure, quiet. Stylish, clean, comfortable appartment. Definately will use it again.
Negative section of review
nothing
Positive section of review
Dinner was fine. Despite not booking a table in advance we were accommodated on a small side table.
Negative section of review
Breakfast was not so good. We have always ordered breakfast before and this time I asked if my Daughter and Son in Law could accompany us. I had praised the breakfasts to them. All was fine although the bacon was not crispy as described on the menu. Also the menu said 2 eggs which I checked on and was told that was correct. In the past when we ordered the full menu we were asked if we would like fruit juice and extra teas / coffees. All good value BUT this time when I came to pay we were charged for having 2 eggs we were charged for the fruit juice and the extra tea and coffee. For the four of us the bill was £55.00 A full breakfast is about £9.50 I think?
Positive section of review
Loved the room n en suite.view of sea.evening meal and breakfast amazing..friendly staff.
Negative section of review
The stairs.steep n disabled.
Positive section of review
They have small clean rooms with brilliant location good for short stay.
Positive section of review
Very easy with the dog, nice bar downstairs. Room clean and comfortable
Negative section of review
Felt like the staff didn't like I'd booked with booking.com
Positive section of review
Excellent staff, always willing to go all out to make you comfortable.
Negative section of review
Nothing, really. Everything is fine, and I am happy.
Positive section of review
Location
Negative section of review
Ridiculously small room.