1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We didnt even get to stay here - the host told us the property wasnt available 2 hours before we were due to arrive. Extremely disappointing and very bad service. Avoid Avoid Avoid
Negative section of review
We didnt even get to stay here - the host told us the property wasnt available 2 hours before we were due to arrive. Extremely disappointing and very bad service. Avoid Avoid Avoid
Positive section of review
Every time I travel to London I try to stay at W12 Rooms as the hotel is but a stone’s thrown from Shepherds Bush tube station.
Negative section of review
1) First time I stayed here was 2018 and had paid, believe it or not, £50 for the room! Compared to the £170 of last week, the cost is too high for this choice of hotel. There are better options in London now, with new boutique hotels that have only recently opened where the rooms are between £100-140. 2) Secondly, I have no idea why l was assigned a room whose bathroom had disability aids when l didn’t require one. Every time l had a shower, there would be water all over the floor as there was no closed shower. 3) My boyfriend would go out smoking every night before sleep and every time he was harassed by drug addicts asking for £10. On the second occasion he was confronted by this junkie who was threatening him with a screwer in his hand! All of this was happening every night just outside the hotel door. I know it’s not the hotel fault, but the area is no longer safe even to stand by the hotel door smoking a cigarette.
Positive section of review
Breakfast and dinner was fabulous
Negative section of review
Staff were a little brusk "want toast" "tea or coffee" - no real pleasantries. Also heard a waitress at breakfast saying FFS as she walked in the kitchen at a very loud voice. Unsure what that was about.
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
Na
Positive section of review
Nothing
Negative section of review
I didn’t feel welcomed in the area and was called a d**k head by a car driving past, parking is hit or miss. The bath is tiny and the bed was broke and wonky. I opened my room door to come across another set of stairs that were very steep and not very wide