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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It’s always a great place to go and your breakfast evening meal and intertainment and room prices are fantastic . But was a bit disappointed with our evening meal food not so much choice as I am celiac had pepperd pork very hot and nippy so never ate it all also the evening dining room was very busy as result we were not offered eny tea or coffee which I felt we should have been offered but we did not get eny so felt very dry eating food without a drink a bit disappointed after last year the service was fantastic so felt a little let down this time round apart from this it’s good value and the staff are all lovley
Negative section of review
Lack of checking to see if customers had a drink it was a bit overly busy at tea time and felt it was to rushed and nothing to drink with your meal food felt very dry without liquid
Positive section of review
Beautiful views from this very roomy cottage which is ideally placed for Beamish Museum and touring Northumberland. It was quiet and the neighbours were friendly. Well equipped, the beds are very comfortable and the bathroom is very well appointed. Great timely communication.
Negative section of review
I would suggest a deep clean of the whole kitchen especially the cupboards / fridge as this was definitely not up to standard and let down of the rest of the house. Would recommend blind/nets on front windows in lounge and bedroom and also on doors between kitchen and dining room as it did feel like living in a goldfish bowl so difficult to fully relax.
Positive section of review
We loved the situation of the hotel, we loved the fact that we had a room looking on to the Market Place and we really liked the liveliness of the hotel. It had a relaxed yet very busy atmosphere. The staff were great, calm, cool and friendly despite being very busy.
Positive section of review
The location was lovely, an obviously popular pub facing the Green, great for a drink in the bar. Our room was spacious, cosy and just the job for a stopover to visit family. In fact, perhaps we were too cosy. We overslept!,
Negative section of review
Our only criticism was we had a dog with us which had to be left later on with the family. Yes, the bar area was dog friendly, however the hotel bedrooms weren’t. There are a huge amount of places to stay now that do allow well-behaved dogs, so maybe a couple of ground floor rooms could be provided for that purpose one day.
Positive section of review
The location is actually close to a lot of shops which is handy. I felt safe and had no issues. parking was provided with the price. Shower was good. Kitchen facilities were what I needed.
Negative section of review
Liked everything had no problems.
Positive section of review
Breakfast was good but lacked variety. Alternatives were in fact available but not advertised very well.
Pateley Bridge, United Kingdom
Positive section of review
Good facilities for self catering. Milk and bread provided
Negative section of review
Lack of manual for equipment. Apparently there was a manual available. No carpark at property . Though pay and Display. Could do with another hand towel as only one provid
Positive section of review
Beautiful location, rooms etc garden was stunning.
Negative section of review
Could really have used a fridge in the rooms to keep items cool in
Positive section of review
Location and Sea View
Negative section of review
Breakfast wasn’t anything to sing about, especially for the price I paid for a room, I would, at the very least, expect fresh fruit to have with yogurt, instead of tinned peaches :-( Coffee was yuk! Bed wasn’t great, think they should invest in premier inn comfort.
Positive section of review
The staff
Negative section of review
The AC was not working, smells like mold, a lot of dust everywhere